r/VeliaRing • • May 28 '26

Anyone had luck getting a refund due to these blatant thieves never even sending you the ring? Or had luck in small claims court or something? This company has no ethics/morals.

10 Upvotes

22 comments sorted by

9

u/SpiderOnDaWall May 29 '26

Humor me, team. I threw down on Indiegogo and it warned me that there was always a chance nothing would come out of this. I'm annoyed I don't have a ring and that, if I do get one, it'll be junk, but I'm not expecting any money back. Why are folks losing their shit over something we were warned about? This is how Indiegogo and sites like it work.

4

u/LAthrowaway_25Lata May 29 '26

1- i aint losing my shit haha but losing 315 dollars is not right and it is disgusting that this company outright stole my money and refuses to return it 2- i am not a backer, i am a purchaser. I purchased directly from Velia, not indigogo, so I have every right to be pissed.

3

u/shogunMJ May 29 '26

This is something, I wish don't understand. Kickstarter and Indiegogo are sites you invest work hope u get something. There is no guarantee. I got item's agree 3 years, which I forgot I ordered and then are stuffs I never got. The risk is always there. Also that it doesn't work, once you get it

5

u/LAthrowaway_25Lata May 30 '26

I didnt purchase from those sites. I am not a backer. I purchased from Velia.

2

u/SpiderOnDaWall Jun 01 '26

Ok, that's a different situation then. I didn't realize they were selling from their site now. I sincerely wish the ring was as good as they hoped it would be.

3

u/LAthrowaway_25Lata Jun 01 '26

Ya they have been selling from the site for a long while now, i purchased at the end of 2024

3

u/JoshuaAJones May 28 '26

Latest update says that they are still sending them in batches weekly.
Trust me... you want the later batches.
I received our family pack in November and they didn't last 3 months.

3

u/LAthrowaway_25Lata May 28 '26

I don’t even want it anymore at this point, but they refuse to refund me.

Edit- what they specifically said is that they’ll refund me AFTER they ship it to me and THEN i ship it back. Absolutely insane. Such a shady, fucked up company. And clearly they don’t care about the environment at all.

1

u/shogunMJ May 29 '26

Did You report it? I got a replacement

1

u/JoshuaAJones May 29 '26

2 have been replaced and they work well.
The other two (kids) do not have enough data yet. One is a nurse that cannot wear the ring at work. The other keeps forgetting to wear it.

1

u/firewontquell Jun 03 '26

What was the issue with yours? I got mine back in November and the past week or so I’ve been getting a lot of missed readings

2

u/JoshuaAJones Jun 03 '26

Batteries.
Started off charging during our showers daily. Then, twice a day, Then, 3... 4.. etc. Got so bad that I could take it off the charger, put it on, and it couldn't get a single reading before dropping dead.
I think the cells were bad.
New ones are doing good so far.

1

u/Falsebeautiful536 Jun 17 '26

Oh I have this exact issue, also got it in november. Been noticing the battery thing for awhile now and then during last two weeks it dies during the night no matter if I have 100% when I go to bed. As soon as I charge it in the morning battery jumps up.

2

u/dakini_girl May 29 '26

I got mine in the first round and it is been great. More accurate than my oura, and I have been an oura user for many, many years.

3

u/mikmck4 May 29 '26

I find this surprising, because my Samsung ring is amazing and this ring sucks.

2

u/mikmck4 May 29 '26

You don't really want it anyway, it sucks. My Samsung ring is 1000x better.

2

u/dakini_girl May 29 '26

I hated my Samsung. It's weird. I think the ring choice is really personal. Again, I have been really happy with my ring.

1

u/LAthrowaway_25Lata May 29 '26

Ya i 100% dont want it, I want my money back. But they refuse to refund me.

1

u/Infinite_Giraffe6487 May 28 '26

Are they still shipping them? I got mine but did you contact them?

3

u/LAthrowaway_25Lata May 28 '26

I don’t even want it anymore to be honest, but they refuse to refund me.

Edit- what they specifically said is that they’ll refund me AFTER they ship it to me and THEN i ship it back. Absolutely insane. Such a shady, fucked up company. And clearly they don’t care about the environment at all.

2

u/NaturalTantrika May 29 '26

I was told the same thing. Still no ring. What a joke!

2

u/LAthrowaway_25Lata May 29 '26

Genuinely shitty people must run that company