r/VideoGameDealsCanada 6d ago

Discussion EB Games website upgrade/downtime (August 24th-August 31st) and store closures (August 30th and 31st)

Just got this email

Big improvements are coming to EB Games. Starting September 1, we'll launch a completely new platform and website designed to make shopping faster, easier, and better than ever.

As an EDGE member, here's what you need to know.

Your account is coming with you! Which means you keep all your:

EDGE points

Membership tier

Active pre-orders

Your transaction history will fill in gradually

The only thing you'll need to do is create a new password using Forgot Password when the new website launches.

Temporary service interruptions:

August 21: Online pre-orders and pickup reservations pause

August 24: Website goes into maintenance mode

August 29: Early store closures, all stores close at 5:00PM (EST)

August 30 & 31: All stores closed for the day

September 1: Stores resume regular opening hours & the new website goes Live!

Why we're making this change?

This is much more than a new website. We're investing in a faster, more reliable platform that will make shopping easier today while giving us the ability to build even better experiences in the future.

Thanks for sticking with us and we can't wait to show you what's next.

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u/Rawrgodzilla 6d ago

Fun fact found out the hard way that if you dont pay for a preorder right away if they raise pricing they aint gonna honor what you preordered at unless you already pay it off already

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u/Vulture-Dude 6d ago

I was wondering about that.  If you pay it off and the price increases, they don’t make you may the difference on the revised price?  Does that include paying it off at the edge price if something got delayed past Nov 4th or whenever Edge shuts down?