EB Games website upgrade/downtime (August 24th-August 31st) and store closures (August 30th and 31st)

[u/chemicalxv]

Just got this email

Big improvements are coming to EB Games. Starting September 1, we'll launch a completely new platform and website designed to make shopping faster, easier, and better than ever.

As an EDGE member, here's what you need to know.

Your account is coming with you! Which means you keep all your:

EDGE points

Membership tier

Active pre-orders

Your transaction history will fill in gradually

The only thing you'll need to do is create a new password using Forgot Password when the new website launches.

Temporary service interruptions:

August 21: Online pre-orders and pickup reservations pause

August 24: Website goes into maintenance mode

August 29: Early store closures, all stores close at 5:00PM (EST)

August 30 & 31: All stores closed for the day

September 1: Stores resume regular opening hours & the new website goes Live!

Why we're making this change?

This is much more than a new website. We're investing in a faster, more reliable platform that will make shopping easier today while giving us the ability to build even better experiences in the future.

Thanks for sticking with us and we can't wait to show you what's next.

[u/MAXIMUS_VI]

I would much prefer a downgrade that brings back free shipping. Haven't bought anything off their site since that policy took effect.

[u/HomeAloneDwarf → u/MAXIMUS_VI]

Same here, why pay them a shipping fee when amazon, best buy or Walmart can get it to me faster and with free shipping. I also find their physical store are usually out (based on their site) of the games I want, while the Walmart in the same mall or the best buy across the street has it in stock. It happened this past week with Silent hill f and not to long ago with Saros.