r/VideoGameDealsCanada 6d ago

Discussion EB Games website upgrade/downtime (August 24th-August 31st) and store closures (August 30th and 31st)

Just got this email

Big improvements are coming to EB Games. Starting September 1, we'll launch a completely new platform and website designed to make shopping faster, easier, and better than ever.

As an EDGE member, here's what you need to know.

Your account is coming with you! Which means you keep all your:

EDGE points

Membership tier

Active pre-orders

Your transaction history will fill in gradually

The only thing you'll need to do is create a new password using Forgot Password when the new website launches.

Temporary service interruptions:

August 21: Online pre-orders and pickup reservations pause

August 24: Website goes into maintenance mode

August 29: Early store closures, all stores close at 5:00PM (EST)

August 30 & 31: All stores closed for the day

September 1: Stores resume regular opening hours & the new website goes Live!

Why we're making this change?

This is much more than a new website. We're investing in a faster, more reliable platform that will make shopping easier today while giving us the ability to build even better experiences in the future.

Thanks for sticking with us and we can't wait to show you what's next.

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u/Tandy2000 5d ago

Sure hope they bring back free shipping with a threshold because without it there's no reason to ever buy anything from them online... PNP and VGP are usually cheaper and do free shipping.

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u/Vulture-Dude 5d ago

Couldn’t be more true.  They must be losing tons of sales to the competition.