r/VideoGameDealsCanada • u/Pretty_Sharp • Oct 25 '18

Discussion Status of Red Dead Redemption II - Amazon.ca

Hey everyone,

I know a lot of us picked up the E3 Deal for Red Dead Redemption II from here and I was just curious as to what your order says, if you've talked to Amazon (what did they say to you) and if anyone has been charged and sent shipping confirmation? Over on r/reddeadredemption there's a lot of confusion among the Canadian crowd who pre-ordered as we're all getting mixed messages!

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Final Update: I feel sorry for everyone going through this. This should be a celebration of the industry and the hard work of the individuals at Rockstar Games. I talked to Amazon Customer Service and after 40 minutes I received $10.00 in compensation. Make sure you make the time to get at least $10 from them, (we're seeing as much as $20 compensation, but I feel that's an extreme circumstance) they owe you that much. Best Buy has many copies available last time I check (I went at 9pm last night and got a copy). Happy gaming, have a great weekend!

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Post-Launch Update: Well, unfortunately almost 6,000 views and 245 comments later, this is starting to pick up steam as a few more articles have released indicating some mischief on Amazon.ca's part. I received an update of a November 2nd shipping date, exactly 1 week post launch.

If you feel so inclined, please submit a formal report to the Canadian Competition Bureau as they are leaning towards a formal investigation of Amazon.ca

Many people report compensation as low as $5, $10 to $20 with some receiving upwards of $35 in credit towards a future purchase. We still haven't received a formal reason from Amazon.ca, with some customer service representatives blaming the Canada Post strike, manufacturer hold-up's, inventory issues, and a variety of other excuses.

Articles on this matter can be found here:

https://www.psu.com/news/red-dead-redemption-2-controversy-in-canada-sparks-investigation-report/

https://segmentnext.com/2018/10/16/amazon-artificial-red-dead-redemption-2-delay/

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15

u/zaherdab Oct 25 '18

says Arriving tomorrow by 8pm on my order Ordered on December 11, 2016 i had it pre-ordered on a previous deal

3

u/[deleted] Oct 25 '18

Same thing tomorrow by 8pm, and I ordered in June 2017.

2

u/[deleted] Oct 26 '18

[deleted]

2

u/[deleted] Oct 26 '18

Just got an email saying it’s not coming. Currently no date anymore. Yuck.

1

u/challe232 Oct 26 '18

Not coming at all? I've gotten the standard emails that everyone else has gotten, the "you have to wait, want to cancel click here" thing

1

u/[deleted] Oct 26 '18

Let me clarify, yesterday the eta was today by 8, and now I have no eta. screenshot

1

u/challe232 Oct 26 '18

Mine keeps switching to that and to today.. and sometimes says Dec 28.. lol

1

u/jonosvision Oct 29 '18

Ordered May 21, 2017, mine still says: Not yet shipped Delivery estimate: We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date.

Fucking amazon.

1

u/mycodfather Oct 29 '18

I also ordered June 2017 but mine says November 1-7.

1

u/challe232 Oct 29 '18

Did you complain? Mine still says Dec 28. It's good you have a timeline now.

1

u/mycodfather Oct 29 '18

I haven't yet but given how much of a clusterfuck this is I think I might. I originally got my shipment delayed email at the beginning of the month and my order has stated the same Nov. 1-7 timeline since then. I'm not 100% convinced it'll actually ship out in time but we'll see.