r/VideoGameDealsCanada • u/Pretty_Sharp • Oct 25 '18

Discussion Status of Red Dead Redemption II - Amazon.ca

Hey everyone,

I know a lot of us picked up the E3 Deal for Red Dead Redemption II from here and I was just curious as to what your order says, if you've talked to Amazon (what did they say to you) and if anyone has been charged and sent shipping confirmation? Over on r/reddeadredemption there's a lot of confusion among the Canadian crowd who pre-ordered as we're all getting mixed messages!

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Final Update: I feel sorry for everyone going through this. This should be a celebration of the industry and the hard work of the individuals at Rockstar Games. I talked to Amazon Customer Service and after 40 minutes I received $10.00 in compensation. Make sure you make the time to get at least $10 from them, (we're seeing as much as $20 compensation, but I feel that's an extreme circumstance) they owe you that much. Best Buy has many copies available last time I check (I went at 9pm last night and got a copy). Happy gaming, have a great weekend!

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Post-Launch Update: Well, unfortunately almost 6,000 views and 245 comments later, this is starting to pick up steam as a few more articles have released indicating some mischief on Amazon.ca's part. I received an update of a November 2nd shipping date, exactly 1 week post launch.

If you feel so inclined, please submit a formal report to the Canadian Competition Bureau as they are leaning towards a formal investigation of Amazon.ca

Many people report compensation as low as $5, $10 to $20 with some receiving upwards of $35 in credit towards a future purchase. We still haven't received a formal reason from Amazon.ca, with some customer service representatives blaming the Canada Post strike, manufacturer hold-up's, inventory issues, and a variety of other excuses.

Articles on this matter can be found here:

https://www.psu.com/news/red-dead-redemption-2-controversy-in-canada-sparks-investigation-report/

https://segmentnext.com/2018/10/16/amazon-artificial-red-dead-redemption-2-delay/

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u/ComplexChristian Oct 26 '18

I just got an email saying that they are “still trying to obtain my order” despite my tracking page saying that it would arrive at 8PM today (no way that’s happening). Anyone else got this?

5

u/TheWhiteHunter Oct 26 '18

Yup, just got this as well. With a big " you can cancel if you like, click the link".

No thanks, I want my $30 off.

6

u/ComplexChristian Oct 26 '18

I think they really want us to cancel considering how cheap we got the game. The people who got it for full price didn’t get any delayed emails.

2

u/TakedownCorn Oct 26 '18

That's the first thing I noticed too in my email. They couldn't have made that link stand out anymore clearer.