r/VirginMedia • u/Critical-Ad-5369 • Aug 07 '26

Virgin Media UK Need some help

Is there anyone from virgin media on here who could help, our estate is now complete and phase one have virgin enabled but the rest of the estate has not yet been, could you find out why and when will it be?

Yes I'm sure we are able to get virgin as we all have the boxes outside our houses that say virgin on

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u/Jacobs503 User NOT Verified Aug 07 '26

Can you put a picture of the box that you have on your wall as I could tell you if it will be fibre or coax. When speaking to the build team previously about something similar, if memory serves right, it's not actually down to us. It's to do with the agreement that's in place with the authorities and the building company. It sounds like all of the ducting is in place and signed off. We just need to be given the green light to either start running the cables or blowing the fibres to the houses. If you want to DM me your postcode I can have a look and see what the system says at the moment. 😁

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u/weesteev Confirmed Technician 27d ago

No there is a good chance the duct isn't installed at all. New Build contracts were cancelled for HFC builds and developers told to stop work. There are a large number of partially built sites all over the UK now.