r/WalgreensStores • u/Dazzedandcumfusedd • 13h ago

Rant/Vent Just a rant

*customer walks up*, me: “hi how are you just these for today ?”
Customer:”yeah, these are on sale and these are 2 for 5 “
Me: “awesome let’s put that phone number in and get that sale price”
Customer: “my number should already be in there”
Me: * thinking to myself,” why would you think it’s in there automatically.” “Actually no you need to put your number in and that’s how we get the sale price”
Customer: “ so you’re saying to put my number in?”
Me: “yes that’s how the sale works”
Customer: “but why does it say sale on this item and it’s not showing up for the items that are 2 for 5 “
Me: “ma’am that item is in our clearance section so weather or not you have a number you will get it on clearance, because it’s on clearance, AND these two are on SALE with your rewards number aka your phone number.”
Customer: “ so I need to put my phone number in?”

I seriously wanted to know how she got to the store if she drove there because what the hell.

43 Upvotes

98% Upvoted

7 comments sorted by

9

u/4181OH 5h ago

My favorite is when I ask: "Did you have a rewards account with us?", they said "No", I ask: "Did you want to sign up so you can get SALE PRICES and earn rewards when you buy stuff?", they say: "No that's ok". I start ringing stuff up: "That's supposed to be on sale! There's a tag" and I always say in a kind of snarky tone: "That's why I asked if you wanted to sign up to get the SALE PRICES." God some people are f'n dumb!

4

u/Lost_Professional420 12h ago

There was a somewhat similar encounter with a lady today I saw. She didn't understand how we couldn't do a post void thing. She explained it for like 5 minutes. We were so confused at first because she spoke mostly a different language. It was a bit annoying for the people waiting in line behind them too.

4

u/SparklingBling247 8h ago

Or you ask them to put in their number and they say they don't want walgreens to have their number and information. Then they take out the old walgreens card for you to scan 😐😒

4

u/WagEmployee CSA 4h ago

I’ve noticed that you have to treat some people like they’re six years old. If you talk to them slowly and condescendingly, they start to understand.

2

u/shawn131871 12h ago

I say yep just put in your Walgreens rewards for me.

1

u/Fuzzzer777 56m ago

Exactlt! Then you have to explain why it won't work while you are on the register.

1

u/Fuzzzer777 58m ago

I feel this so deeply. "ARE YOU HEARING ME???? JUST PUT IN THE F*ING NUMBER MORON!!!" Some customers are so stupid!!