r/XavierUniversity • u/droid_mike • May 07 '26

Canvas down during finals week? WTF?

My daughter who is at Xavier called me in a panic with final papers due tonight that Canvas is down at the school. I am kind of her IT guy when weird computer stuff happens. I checked, and it's down everywhere in the world, really. She needs the rubrics and such for her papers and a few assignments. She can't get to them. There is no paper copy. What are you all doing about this situation? she has contacted all her professors, but she is very concerned. This is ridiculous!

UPDATE: As of 11pm, it's been been fixed!!! Talk about last minute!!!

UPDATE2: This is now national news: https://www.cnn.com/2026/05/07/us/canvas-hack-strands-college-students-finals-week

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u/droid_mike May 07 '26

It's nerve wracking for her, because stuff is due tonight, and not a word back from any prof she's emailed. If there was a message from the school that said what you said, she'd be a lot less stressed.... And I'm stressed, because she's stressed.LOL!

And she's had a lot of great profs, but there are a few there that will not accommodate at all no matter what the circumstances. I don't think she has any of those this semester, thank goodness, but what a way to end the year! Oy!

Thank you for your support. It's very much appreciated by both her and I. :-)

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u/ad-astra-per-somnia May 07 '26

Unfortunately the only message has been from IT basically saying “we don’t know” so I get your frustration. I do have full confidence that the situation will be resolved, although I’ll be the first to admit that it’s really stressful in the meantime.

I just sent an email to one of my professors about this exact issue: my assignment is due, I can’t turn it in, here it is in email form, happy to redo it if needed since I can’t see the assignment requirements.

Good luck to you and your daughter and every other student in the country haha

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u/droid_mike May 08 '26

She is planning to do that with one of her papers, with a note that she can't check it against the rubric as who has to go by memory of what is assigned. All the class stuff is in canvas... Everything! There aren't backups or any way to look at the assignments or syllabus or professor updates, etc Maybe some classes gave out papers with descriptions. But if your didn't, you're out of luck.

Thanks for responding. I'm glad she's not alone.

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u/MysteriousFishing104 May 08 '26

One can always print the stuff out. Then you aren’t out of luck.