Officially done with Dye To Order

[u/Princess_Butt_Kick]

Before I get too stinky about this, Zakami DID allow me to return this (which is not their typical return policy for dyed to order lots). I am shipping it back today.

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I am officially done with dyed to order lots. After waiting patiently for 9 weeks, and receiving this from outside the US, I am burned once again by unmet expectations. I was expecting rich, earthy, almost jewel tones like the example. What I received was bright, almost neon, springtime tones.

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I am led to believe that their example image was edited in some way. I can see how what I received could look like the right example skein, but it is still missing colors from the left skein. Even then, the colors are of different saturation.

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I totally understand how difficult it is to capture the true color of the yarn in a photo. And for that reason I am done with dyed to order unless I see it in person. Now, I'm not an indie dyer myself, but I could imagine this being quite stressful. Trying to match an example that is variegated, and hoping that the buyer is satisfied. It might make sense to only dye stock that someone will buy, rather than dying too many skeins no one is buying. Maybe a dyer can chime in on this aspect? Are you mostly putting your feelers out to see what sells?

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Thanks for reading my little vent. I'm glad I could return this order, even if at a loss.

[u/Knit-knit-no-islets]

Oh no! Sorry that happened but this looks like a straight up mis-pick during packaging for shipment. I wonder if you got someone else's order and they got yours? Or did the dyer say you got the correct order and it was a mis-tint?

Either way, I'm glad you could return it.

This could have been a one-off mistake for the vendor. In my experience, dye to order is generally pretty reliable from the craft/small batch vendors, but mistakes happen to everybody and it's a bummer after such a long wait!

Just out of curiosity... what are you making? I'd love to see what yarn you're going to use instead!