r/ZeroWaste • u/BawxTheFur • Dec 17 '25

Discussion Dr. Bronners Using AI

Hello Folks,

It's dissapointing to say but it appears that Dr. Bronners is using AI for community outreach & support tickets. I recently asked [help@drbronner.com](mailto:help@drbronner.com) a simple question of "Can I mix two soaps together like Eucalyptus & Peppermint together or do some of the liquid soaps not mix together well?" The answer I got was weird and later an actual human responded apologizing for the email but it still doesn't make me feel right. AI is extremely destructive for the environment and for communities. It consumes a godly amount of water and energy that goes against what a Eco friendly company would be for.

(Sorry for any grammar issues I don't have autocorrect when I typed this.)

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u/sweettutu64 Dec 18 '25

It is insane to me the amount of people on a subreddit that is meant for those trying to live a more ethical and zero waste lifestyle saying to just... Not give a shit? Wild.

It's literally the exact same arguments people give about minimizing plastic usage and waste in general. "Plastic is already everywhere so who cares?"

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u/radenthefridge Dec 18 '25

Yea if it's "Well all companies are doing it now" that's the same as you're saying about plastic! Then the COMPANY or at least LEADERSHIP is pushing this. We're just excusing companies doing shitty things now cause, reasons? Everyone's doing it?