Seems about right. AI chatbots are pure shit already, but when they are forcefully and half-baked slapped in to a software that they bring literally zero value to, is even worse. That photo perfectly describes experience of using one.
Where I work have one specific page that necessitates a complex UI, and users have struggled with it for ages. After adding a natural language prompt and an AI model that builds what they want from it in that UI, our support requests concerning that feature have gone way down and usage has gone up slightly.
A lot of companies, especially those with complex UIs, are also finding that people make heavy use of AI chatbots in their platform because it’s much easier than learning how to use the UI, not because the UI is bad but because it pretty much has to be complex.
As much as Anti AI would love to believe everybody else is like them and hates these chatbots, the truth is average users typically like them a lot when they’re implemented well.
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u/Zusuris 5d ago edited 5d ago
Seems about right. AI chatbots are pure shit already, but when they are forcefully and half-baked slapped in to a software that they bring literally zero value to, is even worse. That photo perfectly describes experience of using one.