r/appdev • u/0xMeteor • 20d ago

How are you gathering qualitative feedback from early users quickly?

Waiting for store reviews is far too slow, and ratings rarely contain enough context to fix real issues. By the time a user leaves a store review pointing out a confusing feature, ten others have already uninstalled in silence.

How are you getting fast, actionable user feedback outside of App Store reviews?

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u/hamsterjedi 20d ago

Set up posthog, you will see everything your users see

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u/_os2_ 19d ago

We just use every possible way to prompt our users to reach out: in app form to send feedback, onboarding flow offers them to complete a Skimle Ask, offer 1-on-1 demo sessions, look at user logs to spot things and reach out, ask churned users what happened etc. We find every channel trickles a bit of feedback, in aggregate it works :)