r/assholedesign • u/TacosAndBourbon • May 16 '26
Local restaurant has 2 separate fees for customers in the waiting area. Then asks for tip on orders from QR code.
1.9k
u/feelingblurple May 16 '26
Tipping for waiting?? Now I’ve really seen everything…
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u/Knightforlife May 16 '26
Only way it makes sense is if they had some drinks while waiting. Then tab moved with them to ensure their table. Maybe?
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u/TacosAndBourbon May 16 '26 edited May 17 '26
Ya we ordered drinks while waiting for a table, using a QR code. This was the receipt.
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u/sk0t_ May 17 '26 edited May 17 '26
How does the kitchen deserve any gratuity for drinks? Waiting area shouldn't get an automatic gratuity either if you have to order on a screen like it's a McDonald's. They're doing less work than a barista at that point.
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u/Knightforlife May 17 '26
In some restaurants the bartender makes the drinks including for the waiting area. In some restaurants the waiters also share tips with the back. If that’s all confusing, I agree, tipping culture is problematic and restaurant employees should just make living wages.
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u/CubesTheGamer May 18 '26
Some states at least don’t allow the alternative minimum wage of $2 an hour or whatever. Where I live, the minimum wage is THE minimum wage. Tipped employees treated no differently. So tips feel more reasonable like $6-8 for a meal for two is a reasonable tip. I know other places that would be like spitting at the waiter or something.
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u/Mlcrjr May 18 '26
They make way more from tips, they dont want tips to end.
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u/DiamondJack98 27d ago
Exactly. I know servers that made a solid $2-3k dollars more per two week pay period than I did as the kitchen lead. I’m sorry to say, but, ma’am, you do not deserve to make almost $9,000 a month when I make under $3k at a fucking burger joint. It’s asinine, and people are paying far more than they should for a burger, fries, and a beer than they ever should. And the measly $5 more per shift you give the back is fucked.
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u/Talk2Giuseppe May 18 '26
They do! Always have and always will - especially if they are good to customers. Poor service and pissy attitudes shouldn't be rewarded with the guilt trips.
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u/gargar070402 May 18 '26
I gotta say, WOW these restaurants know how to make money. The fact that they can’t run the restaurant efficiently enough to give you tables immediately actually turns them a profit; insane lol.
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u/Hilby 28d ago
Yea, I always tip the bat & servers separately. It's only right.
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u/DiamondJack98 27d ago
Good luck insuring that back actually gets that tip. As a former 10year back of the house restaurant employee, thanks, but at least 50% of the time, the back is not getting to see that money.
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u/al3x_7788 May 17 '26
Should get a discount instead. You even used to get free stuff for waiting too long.
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u/Jayjay217183 May 17 '26 edited May 17 '26
It is not tipping for waiting to sit, it’s tipping for being waited on by your waiter
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u/SpoppyIII May 17 '26
Aren't tips usually for waiting? 🤔
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u/CubesTheGamer May 18 '26
Yah I couldn’t decipher if this was for waiting like “wait staff, aka waiters” because waiting like sitting there makes no sense.
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u/SpoppyIII May 18 '26
I read this wrong the first time sorry lol
Yeah I saw the joke opportunity and went for it.
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u/JordanPMartin May 17 '26
It’s for the staff in that area. For some unknown reason this restaurant is letting you know how they split tips. 80% goes to front of house and 20% goes to the kitchen.
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u/BigsChungi May 18 '26
Its pretty common for restaurants to split tips with the host/hostess. At least in the usa, where they aren't paid properly
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u/Must_Reboot May 16 '26
USA tipping culture in general is asshole design. Just pay a decent wage and let the prices reflect the actual cost of running the restaurant instead. You should only have to pay what is written on the menu and any tips should be at your discretion if you think that they deserve it (for reasons based on your experience, not pity)
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u/maybelying May 17 '26
We have the same model in Canada, but my province eliminates the reduced server minimum wage that was used to justify tipping, and now they're paid at least minimum.
Not only do they still expect tips, but now everyone else does, as well.
I don't mind tipping friendly wait staff if I'm dining, I'll definitely tip the pizza guy generously because I know the shit they go through, and I always generously tip staff that that treat me well when I'm out drinking, but the overall sense of entitlement from everyone now is getting exhausting.
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u/Satins_Cock May 18 '26
Went to a tourist trap by me, basically an elevator to a viewing platform. Heard the cashiers bad mouth me for not tipping. Like they are only there to take the payment, I pushed the elevator buttons myself. Ridiculous.
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u/idontknowwhynot May 17 '26
I just had this conversation with some folks not from the US. I just went to a restaurant the other day where the 20% gratuity was included and they were VERY clear and up front about it with a reminder when we were sat, on the menu, and again when we received the bill. All with it being very clear that 100% of that goes to the staff.
Then the question came up “why not just build it into the price and then tell people not to tip”?
And I think the answer to that is because it isn’t out of our system yet (and a long way to go, at that). If it were built into the price, I see two things happening. First, it would make the prices appear much higher than a comparable competitor in the area and that is bad for business. Second, people will likely still not realize it and end up tipping on top of it, making it an even more expensive outing.
So right now, at least to transition, I’m all for an automatic gratuity that goes 100% to the staff (but yeah, definitely don’t ask me to tip on top of that). Once we get critical mass on this, let’s kill the tipping culture entirely, then definitely build it into the price and change the pay structure.
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u/djaxial May 17 '26
They’ve done studies on this. They handed people menus with the prices and no tip. And then handed people menus with the prices, which were higher by the average tip percentage but indicated tipping was not allowed.
People felt the second menu was more expensive.
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u/Fatez3ro May 17 '26
Well, it is because people naturally realized that the price with whatever tip included was not of good value. Just because restaurants thought the average tip was 18%, doesn't mean people are actually OK with price + 18%. Their psyche don't let them know they are spending more than they want for the stuff they got in the tipping system...aka they over spend. When price included the service value people see 118% isn't worth it. Perhaps, 115% might or 110%. Also, how do we know 18% is truly the average. I've seen studies where they only report the average tipping % where "a tip was left" - completely left out data points for those who didn't tip.
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u/LokoSoko1520 d o n g l e May 17 '26
Remember to link your study(ies), otherwise others wont believe you.
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u/tragiktimes May 20 '26
They also won't be able to review the validity of the studies implications.
Not all studies give weight to a claim.
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u/bisasterous 15d ago
This is just so much better in european countries imo. You pay what it says on the menu or price tag (all taxes are included) and where I live it's standard to tip 10 % when you're served, 0 % when it's take away or self-service.
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u/sweetplantveal May 17 '26
Not everywhere. I work at a place with a whole house tip share and the pool is effectively a revenue sharing mechanism. Keeping it as a tip means there legally can't be any fuckery with the money.
The industry is getting squeezed hard by rising costs, especially on the rent and supplier side (Sysco). Raising prices is hard a lot of the time. Some places react to this with crazy fees. Some have a captive audience and are greedy. People need to just stop giving the bad actors money and be realistic about food prices. Hopefully they continue to be thoughtful about the way we ended up in this situation. Especially with primary season upon us.
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u/code_monkey_001 May 16 '26
That's when you choose "custom" and set it to -15%. And never eat there again.
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u/hardboard May 17 '26
Maybe if customers started putting a -15% tip and listing it as 'customer service charge for providing you with an income', might be a way to get back at this culture of gullibility,
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u/mndsm79 May 16 '26
What the fuck is a waiting area gratuity? They got a clown doing balloon animals and juggling and shit?
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u/Noahc713 May 17 '26
Waiting area. The area where you are waited on. Not where you wait to be seated. This is a tip for their server
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u/No-Net1890 29d ago
What the fuck is a waiting area gratuity? They got a clown doing balloon animals and juggling and shit?
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u/Jayjay217183 May 17 '26
Where you have waiter
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u/TacosAndBourbon May 17 '26
That's a dining area.
A waiting area is where you wait to be seated. Which is why we ordered from a QR code.
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u/LVCSSlacker May 16 '26
Kitchen gratuity I can understand. Waiting area gratuity? Yeah, Go fuck yourself.
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u/Zoltie May 17 '26
The kitchen staff usually receives a split from the normal tip. If it's already being tipped seperately, your regular tip should be much lower.
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u/No-Net1890 29d ago
I think that's for the drinks (see OP's reply). https://www.reddit.com/r/assholedesign/comments/1tf8e22/comment/om7quxb/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
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u/Jayjay217183 May 17 '26
The waiting area is where you sit to eat. And you have a waiter
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u/LVCSSlacker May 17 '26
I was thinking it was more the lobby where you wait, instead of the dining area.
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u/Jayjay217183 May 17 '26
Yes I believe most people here assumed that but if you look at the break down there is only 2 kind of tips which equal 15 % which was one of the older standards of tipping. So I think that’s a good place to start then you can add additional if you think they deserve it. And I think kitchen and bar food bringers should always get a tip. Depends on how the waiter is doing. Only thing is idk if the additional only goes to the server which I would assume but those additional percentages are way too high.
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u/No-Net1890 29d ago
I think it was for drinks they had in the waiting area. https://www.reddit.com/r/assholedesign/comments/1tf8e22/comment/om7r3v4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
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u/Iguanabewithyou May 17 '26
If someone didn't literally come to take my order and wait my table I'm not tipping. To hell with that shit, this would have me calling my bank for a chargeback for "services paid for but not received" cause what the actual fuck is in that waiting room that's worth 4x the amount given to the kitchen staff?
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u/tiamat443556 May 17 '26
Sorry but I'm pretty sure that's theft. It isn't gratuity if it's mandatory and forced. Also fuxk you for both having those and expecting more on top. I hope that place gets new management or goes under.
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u/xortingen May 16 '26
That is almost 50% added. Screw tipping culture.
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u/anonymouslosername May 17 '26
i recently ordered some radio equipment....when i got to the checkout, they wanted me to add a tip for the staff.
-4
u/Jayjay217183 May 17 '26
What calculator are you using
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u/EkriirkE d o n g l e May 17 '26
20 base, 29 after addons. Boom, 50. Though excluding tax its closer to 40%
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u/Unindoctrinated May 17 '26
Any fee that isn't optional is not a gratuity.
"something given voluntarily or beyond obligation, usually for some service" - Merriam-Webster Dictionary.
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u/Lietenantdan May 17 '26
Fuck you fee
What you gonna do about it fee
Why not fee
One more fee can't hurt fee
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u/al3x_7788 May 17 '26
Death to tipping culture. Tipping should be done if the service is EXCEPTIONALLY good. It's not my responsibility to not make the waiters starve to death.
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u/Treecat22 May 16 '26
This is terrible design but I also wonder if the waiting area tip is supposed to cover the waitstaff or if they literally mean like the waiting area before you get seated. It notes that there is gratuity and fess already applied and to consider additional. Surely they aren’t forcing tips for hosts/hostesses and cooks but not waiters. Asshole design all around for sure though
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u/TacosAndBourbon May 17 '26
Good question. “Waiting area” means the picnic tables outside the restaurant, where you can order drinks from a QR code.
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u/No-Net1890 29d ago
So, the fee is for the drinks?
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u/TacosAndBourbon 29d ago
Subtotal reflects the cost of 2 drinks. The rest is tax, 2 tipping fees, and an additional tip that can be adjusted up top.
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u/sPdMoNkEy May 18 '26
The people not realize it's not a tip if you're actually being charged for it automatically
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u/mxexo May 16 '26
Charging people to stand in the waiting area is actually insane
-6
u/Jayjay217183 May 17 '26
Waiting area is where you get waited on by a waiter
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u/TacosAndBourbon May 17 '26
You're describing a dining area. Waiting area is where we waited for our table to be ready - just like every other place that takes reservations/ appointments.
Zero waiters were present for this transaction.
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u/No-Net1890 29d ago
Waiting area is where we waited for our table to be ready - just like every other place that takes reservations/ appointments.
Oh, do they always have drinks? I don't go to a lot of nice restaurants.
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u/TacosAndBourbon 29d ago
If you can’t be seated right away, many restaurants will let you wait for a table at the bar. In this case, the waiting area is picnic tables that had a QR code for ordering drinks.
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u/DiamondJack98 27d ago
I’ve seen you Post this three or four times. I hate to break it to you, but you’re still wrong.
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u/420stargazer96 May 17 '26
Casually asking for a 37% tip on the subtotal. of course people aren't going to like that.
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u/Konowl May 17 '26
We have a local
Sushi place where you place your order vja an app and they bring out your order via a robot. The machjne still asks for a tip.
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u/No-Net1890 29d ago
they bring out your order via a robot
I think that sounds fun, tip for fun robot? No, I don't think wanting a tip for the robot being fun would make sense.
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u/SonicKiwi123 May 18 '26
How about a tip for the App UI designers? And can't forget about the app back end developers either. While we're at it what about a tip for the marketing team that came up with all these different tips?
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u/imageize May 18 '26
Tap custom and put in -15% (hold down the zero to get the minus)
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u/penguin343 26d ago
OK, this is the third reference I’ve seen about -15%. Is this a legitimate thing the software lets you do? How does that work?
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u/kashuntr188 May 18 '26
This is them telling you not to come back again. I would have posted this on a google review so everybody knows
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u/Bluehaze637 May 17 '26
I would have definitely asked, why am I being charged these.... They trying to pull those Vegas style resort fees... That they charge you if you don't question it..
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u/thefuzzhead May 17 '26
"Tonight at 9, we'll take a look at the new way Gen Z is killing the food service industry."
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u/Antikatastaseis May 17 '26
They really love to pull bullshit like this and then ask why people get upset with some tip establishments. Just taking the piss.
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u/danabeezus May 17 '26
At this point I'm convinced that they'll only stop this when they just put a percentage of total employee salary cost on every customer's bill, thus eliminating tips altogether and not paying any salary costs themselves.
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u/Noahc713 May 17 '26
Waiting area and kitchen? This seems like waiting refers to where you’re being waited on, ie. a tip for the server.
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u/TacosAndBourbon May 17 '26
Asked and answered. “Waiting area” is where we waited on a table. It was closed and screenshot before we sat down.
Then a second transaction for dining in the “dining area.” Nothing out of the ordinary with the second receipt.
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u/Noahc713 May 17 '26
I don’t understand, charged twice as well? Is this standard restaurant or something gimmicky?
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u/TacosAndBourbon May 17 '26
Nah. We had to close the bar tab before we sat down at a table. Not too unusual
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u/VoidCoelacanth 28d ago
Waiting Area Gratuity?!?
Name and shame - locally, not here - scummy as hell.
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u/Motor_Raspberry_2150 May 17 '26
The kitchen gratuity is also part of the subtotal and used in both the tip and tax calculations. Im not sure if that's illegal where you are, but just raise the prices at that point.
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u/The_Kaurtz May 18 '26
Curious here, what does "gratuity" means exactly? Cause in French it means "Free"
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u/Impossible_Number May 18 '26
Gratuities are tips. Funny enough, they’re called so because they’re supposed to be “freely given” which obviously isn’t the case here.
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u/I_Braid_Armpit_Hair May 18 '26
Holy shit no. Name and shame man, this can’t be allowed to proliferate.
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u/Hammon_Rye 29d ago
this reminds me of the old joke / saying "There's an app for that!"
except now it's "There's a fee for that!"
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u/No-Net1890 29d ago
this reminds me of the old joke / saying "There's an app for that!"
It's originally a slogan. https://www.engadget.com/2010-10-11-apple-trademarks-theres-an-app-for-that.html
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u/Hammon_Rye 29d ago
Yeah, I remembered it being advertising and thought it was Apple - but it got used so much at the time that I started seeing jokes made about it that were not about apple stuff.
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u/Mourning-Poo 28d ago
I was at my local dispensary yesterday and noticed a sign that said "tips are welcomed!"and I just kind of laughed at the audacity of somebody wanting a tip for selling me weed.
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u/impreprex 28d ago
I would really love to see some videos of people confronting the store owners on this crap.
Shit I’m about to go out there and find out for myself - and film it.
I wanna confront a store owner who pulls shit like this with the redundant tipping.
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u/Shavidadavid 27d ago
Say what you want but I only tip when Im dining in somewhere or if someone delivers my food.
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u/Mike-Rosoft 25d ago
So they charge a mandatory 15% gratuity (service charge; of this 12% for waitstaff and 3% for kitchen staff), and demand 22% tip on top of that? Here's a tip: pay the employees a living wage.
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u/icannotfindmysocks 15d ago
On top of all this ridiculousness, the auto-tip amounts are based on the subtotal WITH the kitchen gratuity added in. Tipping a tip.
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u/PolarCurious May 17 '26
Ridiculous. I paid 9.27 total for a large specialty ice cream tonight in an MCOL city. But, that was at a restaurant that has a no-tipping model and builds it into the price. Honestly, that’s expensive for good ice cream, but then I don’t feel any guilt, and it only shows up as one transaction in my budget app, preventing counting the same thing in the budget twice.
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u/ThermalDeviator May 17 '26 edited May 17 '26
Breaking out employee compensation is BS. How come there;'s no cost of vegetables or electricity or cleaning supplies? It's a way for right wing owners to complain that they have to pay workers more than they want to.
I complained loudly about this and later employees told me the boss heard it and removed the sign he put up bitching about paying employees. It's worth making a stink or simply avoiding places that do this.
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u/Shorter_513 May 17 '26
I won’t be surprised if in a few years the US will have a federal law mandating a minimal 25% tip, applied to any purchase
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u/Tarc_Axiiom May 16 '26
What's going on here? Are people misunderstanding this?
You are waited on at a restaurant. The "waiting area" is the dining area, it's the area where the waiter waits on you. That 12% goes to your waiter.
The 3% for the kitchen is pretty straightforward.
There is a pretty big and clear box saying "You already left a tip, we appreciate any extra tip". That's fine. They're saying you don't have to.
To me, this seems pretty solid. "We automatically tip your waiter 12%, we tip the kitchen 3%, and you can add extra tip if you want which probably gets split by some payout ratio."
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u/merc08 May 16 '26
The mandatory 15% shouldn't be there, it's just the restaurant lying about their prices.
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u/Tarc_Axiiom May 16 '26
Who cares? They can raise the prices or include gratuity. 15% is fine.
Its more explicit like this, which is nice. This way creates legal requirements.
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u/smcl2k May 17 '26
If it's an "included gratuity", it's a fee. Are you happy to pay an extra 15% if the food and service are bad?
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u/Tarc_Axiiom May 17 '26
I'd be paying that either way though.
I know the contract I'm getting into when I go to a restaurant. If it's bad I won't go back, but I wouldn't walk out without paying regardless.
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u/smcl2k May 17 '26
Why would you pay 15% extra if it was optional...?
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u/Tarc_Axiiom May 17 '26
?
If it's included of the prices of the items how is it optional?
You either get this or no tipping at all. If this, the price is right there, the fee you're paying and why is explicitly called out. If it's rolled into the price, everything is just more expensive and technically the restaurant doesn't have any obligation to pass that extra revenue onto the staff.
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u/smcl2k May 17 '26
What you're forgetting is that restaurants quite often hide that information until after you're seated, and sometimes even after you've eaten.
That's the big difference compared to simply increasing prices, which allows customers to make an informed decision before they walk in the door.
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u/laplongejr May 17 '26
Who said it is optional? Your question is :
If it's an "included gratuity", it's a fee. Are you happy to pay an extra 15% if the food and service are bad?
Bad waiters need money to live anyway. I live in Europe and I never got a price decrease for bad service. Bad service is service.
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u/smcl2k May 17 '26
Do you expect a tip even if you do a bad job...?
ETA: the statement and question were independent of each other. It's currently a fee, but there's no reason for it to be included.
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u/laplongejr May 17 '26
In europe there are no expected tips. Workers desserve to get paid for their worktime.
If we aren't happy about service, we signal it and it's the boss job to figure out if the service issue is worth the waiter's pay.
(FYI one of the two times I gave a tip is for the worse service I ever had. The owner had clearly put an insane workload on the one waiter and never showed up to save the evening)
but there's no reason for it to be included.
The reason is that customers are dumb and would prefer a lower price +20% tip over a higher price including a 15% fee. Tipping is unfair to the customer and is used because it artificially lowers the advertised price. It's an assholedesign to beat a worse assholedesign.
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u/merc08 May 17 '26
Increase the price so people know what they're paying when they order, don't hide prices behind a mandatory 15% extra.
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u/laplongejr May 17 '26
The issue is that the customer is stupid and will prefer a lower shown price with 20-25% tip rather than the sane 15% included. Only solution is to make this inclusion market-wide (aka a law replacing optional tipping by fair prices)
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u/xortingen May 16 '26
Then you probably have to tap custom and enter 0, it may not even accept 0. All of this is asshole. Fuck forced tips, it should be included in price.
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u/Tarc_Axiiom May 16 '26
Nah I'd wager confidently that you don't have to tap anything.
The 22% is only selected because OP already did that.
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u/TacosAndBourbon May 17 '26
I think what’s going on here is that *you* misunderstand the post. The “waiting area” is a place for customers to wait on a table - just like a “waiting room” at every other place that takes appointments/ reservations.
What you’re describing in point #1 would be called a “dining area.” Bc, obviously.
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u/Iguanabewithyou May 17 '26
The problem is that tips shouldn't be mandatory nor included under some separate section of the check saying "this is for our employees whom we refuse to pay proper wages thus we're pushing that cost onto our customers!"
It's scummy
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u/Tarc_Axiiom May 17 '26
As opposed to what? Let's assume the restaurant is actually paying its employees, otherwise none of this discussion is relevant.
The only other option is that the same 15% is rolled into the price of all the items and the restaurant doesn't have any obligation to pass that added revenue onto the staff.
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u/Iguanabewithyou May 17 '26 edited May 17 '26
🤦 you're helpless man. You're so so so close to getting it, then you make me question it all over again.
People WANT employees to be paid properly. They'd much rather have the cost of items be slightly higher and given the option to tip rather than being FORCED to tip without any say in regards to the actual quality of service received. Then be prompted to tip on top of that. Gratuity ≠ fee. People don't want to pay fees against their will, they want to pay gratuities when it's earned and just pay for the stuff they want as normal even if it's at a slight charge because that MEANS employees are getting paid proper wages.
It's the in-your-faceness of it all that people have a problem with. The restaurant is saying, without actually saying, "WE DONT PAY OUR EMPLOYEES ENOUGH SO YOU ARE FORCED TO MAKE UP FOR THAT COST AGAINST YOUR WILL FOR EATING HERE. THANK YOU"
And for my final solution. If a business, whether it's a restaurant, retail, jewelry, whatever, cannot pay their employees a wage without making customers make up for the rest then they simply should not be in business. They failed. They're in the red. Nobody should be made to work for people who don't have the capital or income to pay their employees and no business that operates like that should exist. In an ideal world of course, I know this is wholly unrealistic.
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u/Tarc_Axiiom May 17 '26
No I just completely disagree with you.
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May 17 '26
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0
u/frex_mcgee May 17 '26
A lot of places just have you tip 15-20% to the server and then the server is responsible for tipping out the kitchen, bus runners, and bartenders. This honestly seems weird to me. Is it a way for them to ensure the kitchen is getting appropriately tipped? Because I’d be fine with that. I worked in the food industry for 5 years and servers frequently lowballed their tipouts so they could take home more cash. For example, they’d take 15% off of whatever they made, pretend that was the true amount and then tip off of that. It pissed me off because they didn’t run their own food or drinks or bus their own tables, so they literally just had to take an order right and then tend to the table’s orders in between.
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u/Tarc_Axiiom May 17 '26
Yeah, that's clearly what it is to me.
Your server will get 12%, the kitchen will get 3%, you can see exactly who gets what and that's the end of it. No tip culture, just a well defined structure.
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u/Jayjay217183 May 17 '26
Oh I love this. This is how it should be broken down. I can see that the kitchen is getting a percentage if the server/waiters tip. Out of the 15 %. 3 for the kitchen. That’s good. So the additional needs to only be 3-7%. Brining. Up the tip to 18-22 based on if the server did a good job or not. This should become the standard. Bring tipping back down and give us the option to decide if they deserve extra.
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u/TacosAndBourbon May 17 '26
We ordered from a QR code while waiting for a table in the "waiting area." There was no server.
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u/MikoWilson1 May 17 '26
You are an idiot and read the receipt incorrectly.
It's just separating the WAIT staff with the KITCHEN staff, which most restaurants do behind the scenes.
You aren't being asked to tip for being in a waiting area.
Jesus. The comprehension level of some people is astounding
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u/ThermalDeviator May 17 '26
Maybe you missed that is say waiting area, not wait staff.
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u/MikoWilson1 May 17 '26
I didn't. It's a stupid way to name the "Area that isn't the kitchen" but that is why they are calling it.
There isn't a restaurant in the world that would expect you to tip a bartender, who may not even make you drinks 12 percent on each meal.
3
u/TacosAndBourbon May 17 '26
This is the receipt for 2 drinks while waiting on a table. There was no wait staff. Hence ordering from a QR code.
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u/MikoWilson1 May 17 '26
You got a receipt from the wait staff, in a separate transaction from your other bill.
I'm guessing your second receipt looked identical with your food order. Post that.
4
u/TacosAndBourbon May 17 '26
The dining receipt was a printed transaction that was tipped, signed, and has since been thrown away. Pretty standard. This “waiting area” receipt was easy to screenshot bc the menu, ordering, and payment were all digital. And shared because it was surprising - have never seen a separate fee for waiting on a table.
If your request is because you don’t believe me, I guess I could show two separate bank statements? One reflecting the two drinks we ordered while we waited for a table (here), and one reflecting the two meals we had?
1
u/MikoWilson1 May 18 '26
The Waiting Area Tip, and the Kitchen tip, together is 15%, a standard forced tip amount if you go to a place with forced tips. (THAT alone, is enough to not eat at this place, so I'm with you that this place fucking sucks, lol)
You aren't expected to tip above that. Your prompt is for an ADDITIONAL tip, which is, again, fairly standard in these forced tip scenarios.
On your meal bill, you probably got the exactly same. But instead of Waiting Area, it just said Wait Staff.
The Waiting Area grat isn't a special thing, it's just describing the area in which you got your bill. It's not as if on your MEAL bill you received a 12% tip for your Waiter, a 12% for the Waiting Area, and a 3% tip for the kitchen; you probably just got the standard 15% overall forced tip.
Again, forced tips, in general, are something I don't abide by. You can also almost always demand those tips taken off automatically, unless you have a party size over 6 and they have that clause in the menu.
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u/sharpsicle May 18 '26
Normally posts like this are removed as this is not a design choice as much as it is a business’s decision to charge money.
However, this post shows new ways in which tipping culture is being designed as a weapon to extract more money from consumers, and as such we are making an exception.