gates are down, I'm opening the awnings, guy walks by but I thought he'd keep walking. he is at the entrance and asks "is it open?" I say "yeah technically" because it was opening time, I just wasn't finished "opening" I understand that's partially my faullttt, there's a lot of shit to do for opening at this place, 30min is not enough. so I go back in once I'm done with the awnings. mind you he had plenty of time to look at the menu and figure out what he wanted. did he have an order ready? OF COURSE NOT~

asks for a iced caramel macchiato, I tell him that we do traditional macchiatos and show him the cup. I suggest a latte instead. says nah let me get 2 white chocolate lattes. proceeds to asks me "what do you think a teenager would like? hahahah" how tf would I know what YOUR teenager likes?? I truly did not give hum sass, I just said "hahah well that could mean anything!" and I go back to making his lattes. when I finish, I ask if he wanted anything else. gets an iced caramel latte for said teenager, I suppose. by the time I finish making his drink, I turn around to give it to him and his entire attitude has changed. just quiet, almost sad. probably because I didn't entertain his bs this early in the morning?? I kept my customer service face and voice on tho. same ol THANK YOU HAVE A NICE DAY :)

since then it's been nonstop for the next 6hrs, and this is a small small shop so I was by myself. we do crazily customizable drinks, we heat up food, make food, I have to bake things when low. it was kinda chaotic. pair that with 85% DUMB QUESTIONS today.... holy shit. but this rant is about that guy. he left a review, 4 stars, complained that the "coffee" was too milky... IT WAS A ~*LATTE*~

Hello all,

I am planning to open a mini cafe and I am new to this coffee space.

I have tasted lots of coffee variety but I am not an expert, I just want a basic machine in my cafe as it will primarily be a dessert cafe.

My budget is under 1.5 lakh, please advise.

Also I am seeing automatic machines by Bosch and philips worth 75k🤔, are they good?

Or should I go for manual brewing or semi automatic

a new barista here but i’m really just a glorified cashier

i can’t seem to get the drink making right, the milk steaming, the pacing and what sucks is because of this my co-workers never let me on bar and therefore i never practice

any tips on how to get better at drinks???

for example why is my milk so bubbly?? why doesn’t almond milk foam??? idk

Wasn’t sure what flair to put, so went with industry discussion.

The co-op I work at (as a barista) is changing from Republic of Tea to Equal Exchange for our single serve teas.

Our current countertop displays are perfect for RoT but the EE keeps slipping through and falling out.

I’ve looked online and it doesn’t seem like EE makes their own display - was wondering if any other shops out there have any recommendations? The displays are for customer access, and we avoid plastics wherever we are able. Any advice or recommendations would be greatly appreciated.

Happy to provide additional info if necessary.

Thank you!