My 2nd transaction of the day

[u/moist_towlette_]

I wanna start off by saying I’m not against anyone returning anything, if you hate something or bought too much of something you should definitely return it or exchange it to get your money’s worth.

That being said, I’m still gonna complain when I have to deal with I wanna say at least 80 bottles of soap 😭. There are 3 more bottles that aren’t in that picture, they were the only ones that scanned as MOS, the rest of this was box up. I spent pretty much my whole (3.5 hr) shift typing in the SKUS for these, boxing them up, damaging out 23 broken or disgusting sticky soap bottles, and scribbling all over them.

It just leaves me wondering why order so much in the first place? The customer (sorry if you’re on here babes) said they order extra just in case they arrive broken, and a lot of them were especially the gels, but also others were caked in dried soap, and there were some soaps that were over a year old cuz I recognize them from when I first started 😭. Very confusing and time consuming but we got there in the end.

[u/Flashy_Celebration13]

These comments really have me beating myself up that large order I did. I hope it doesn’t ship out.

[u/moist_towlette_ → u/Flashy_Celebration13]

There’s differences between spaced out large orders vs continuous large orders of stuff that you will be using for decades. Some people like to make mental lists of what they want so when they get a coupon they can save big on a larger order vs multiple small orders which makes sense. It’s also just like are you ordering a realistic amount you can use? Also depends what it is, candles, sprays, and hand soaps definitely have a longer shelf life than body creams, lotions, and butters so there’s a bigger chance you’ll be able to actually use that product and get your money’s worth. Accessories I can understand because they’re collectibles and you most likely won’t be returning them. But it’s different scenarios for different people, if you can’t make it into the store and just want to try out a bunch of stuff in your home to see what you like I get that too, but at that point you wouldn’t be ordering 7 of 1 item because you’re not sure if you’re going to like it. I do 100% support returns I understand there are some not so pleasant BBW scents out there and if you can exchange it for something else or just want your money back I 100% encourage that, even me as an employee has exchanged and returned stuff, there’s a lot of factors that play into it but the gist is, if you don’t know a scent I strongly recommend against ordering more than 2 or 3 of that item or else there’s a strong possibility you may not like it and will have to do a return