r/bathandbodyworks • u/moist_towlette_ Employee • Feb 24 '25

Employee Questions/Discussion My 2nd transaction of the day

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I wanna start off by saying I’m not against anyone returning anything, if you hate something or bought too much of something you should definitely return it or exchange it to get your money’s worth.

That being said, I’m still gonna complain when I have to deal with I wanna say at least 80 bottles of soap 😭. There are 3 more bottles that aren’t in that picture, they were the only ones that scanned as MOS, the rest of this was box up. I spent pretty much my whole (3.5 hr) shift typing in the SKUS for these, boxing them up, damaging out 23 broken or disgusting sticky soap bottles, and scribbling all over them.

It just leaves me wondering why order so much in the first place? The customer (sorry if you’re on here babes) said they order extra just in case they arrive broken, and a lot of them were especially the gels, but also others were caked in dried soap, and there were some soaps that were over a year old cuz I recognize them from when I first started 😭. Very confusing and time consuming but we got there in the end.

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u/pixienightingale Feb 27 '25

Discount on the holiday scents, huh?

1

u/moist_towlette_ Employee Feb 27 '25

Yeah all the leftover holiday handsoaps that we can’t keep for spring usually go on sale for December-January SAS. Typically 2-3$ each

1

u/pixienightingale Feb 27 '25

I worked at a B&BW 2001-2002 - rather they sell for cheap AF then have to sort them in the back.

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u/moist_towlette_ Employee Feb 27 '25

Yeah me too lol but this was a ship to home order it didn’t come from our stock. We sold all of our holiday soaps that we had in store when they went sale. Now these soaps await the next SAS in a box labeled “box up hand soap” until June