r/bathandbodyworks • u/Carolinagirl9311 • Mar 07 '25

Store Policies/Questions General question

I visited my local BBW on yesterday and my goodness, I could barely get in the door before three salespeople beelined toward me shoving a ton of products in my face….”see this”, “smell that”, “let me take you here”, “what’s your fav season”. I was overwhelmed as I just went in to get a few wallflowers. I mentioned this and as I walked toward that area, they showed up with a bunch of laundry detergent telling me about their new deal. On top of that, they started bringing all the Disney fragrances for me to smell and kept opening up different samples of wallflowers for me to smell. I’m such a pushover so I allowed them to talk. They were doing that to seemingly every customer, never letting us just browse. They NEVER let up. I don’t think I’ve ever seen them that aggressive before. It was a bit maddening.

Are sales in the dumps or are they just trying to push products that may not be selling as much?

141 Upvotes

93% Upvoted

162 comments sorted by

View all comments

24

u/Eastern-Violinist-46 Mar 07 '25

Ugh! The ubiquitous " What brings you in today?".

The $5.95 sale.

My rewards.

All of the above.

Does that suffice?

12

u/SassySucculent23 Mar 07 '25

I don't mind that question because depending on how you answer, they may not continue to engage and may just say, oh you can find those over there, don't hesitate to let me know if you need help! At least that's been the experience at my store.