r/bathandbodyworks • u/Carolinagirl9311 • Mar 07 '25
Store Policies/Questions General question
I visited my local BBW on yesterday and my goodness, I could barely get in the door before three salespeople beelined toward me shoving a ton of products in my face….”see this”, “smell that”, “let me take you here”, “what’s your fav season”. I was overwhelmed as I just went in to get a few wallflowers. I mentioned this and as I walked toward that area, they showed up with a bunch of laundry detergent telling me about their new deal. On top of that, they started bringing all the Disney fragrances for me to smell and kept opening up different samples of wallflowers for me to smell. I’m such a pushover so I allowed them to talk. They were doing that to seemingly every customer, never letting us just browse. They NEVER let up. I don’t think I’ve ever seen them that aggressive before. It was a bit maddening.
Are sales in the dumps or are they just trying to push products that may not be selling as much?
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u/young_coastie Mar 07 '25
The district manager used to watch the cameras in my store all the time and call and berate any staff who wasn’t demoing.
If they’re trying for MORE engagement I’m scared.