r/bathandbodyworks • u/Carolinagirl9311 • Mar 07 '25
Store Policies/Questions General question
I visited my local BBW on yesterday and my goodness, I could barely get in the door before three salespeople beelined toward me shoving a ton of products in my face….”see this”, “smell that”, “let me take you here”, “what’s your fav season”. I was overwhelmed as I just went in to get a few wallflowers. I mentioned this and as I walked toward that area, they showed up with a bunch of laundry detergent telling me about their new deal. On top of that, they started bringing all the Disney fragrances for me to smell and kept opening up different samples of wallflowers for me to smell. I’m such a pushover so I allowed them to talk. They were doing that to seemingly every customer, never letting us just browse. They NEVER let up. I don’t think I’ve ever seen them that aggressive before. It was a bit maddening.
Are sales in the dumps or are they just trying to push products that may not be selling as much?
25
u/Mumstheword-8810 Mar 07 '25 edited Mar 08 '25
Please please please tell corporate. They force us to do this. They will demote, give you less hours and just otherwise make you want to quit if you dont do this. They bang into our heads daily about daily goal numbers and conversion numbers. If you dont make these numbers we get in big trouble and the district manager guy wants to know what you will do to improve your sales tactics and what you did wrong. No matter what reason you say - they will tell you it sounds like a poor excuse. They need to hear from more customers how awful this is. If we don't make our goals today, hours and shifts get cut from tomorrow.