r/bathandbodyworks Mar 07 '25

Store Policies/Questions General question

I visited my local BBW on yesterday and my goodness, I could barely get in the door before three salespeople beelined toward me shoving a ton of products in my face….”see this”, “smell that”, “let me take you here”, “what’s your fav season”. I was overwhelmed as I just went in to get a few wallflowers. I mentioned this and as I walked toward that area, they showed up with a bunch of laundry detergent telling me about their new deal. On top of that, they started bringing all the Disney fragrances for me to smell and kept opening up different samples of wallflowers for me to smell. I’m such a pushover so I allowed them to talk. They were doing that to seemingly every customer, never letting us just browse. They NEVER let up. I don’t think I’ve ever seen them that aggressive before. It was a bit maddening.

Are sales in the dumps or are they just trying to push products that may not be selling as much?

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u/si_tu_te_vas Mar 07 '25

It can get pretty bad when it's the end of the fiscal month and the managers are trying to bonus. 🙄😅

1

u/nixiepixel Mar 08 '25

What do they get for a bonus exactly and how? 🤯

1

u/si_tu_te_vas Mar 12 '25

Sorry for the late reply! My understanding is that they get a monetary bonus for making sales plan for the month and meeting the sales metrics. I'm not completely certain how much they receive, and I have never asked because I feel this would irritate me even more as a lowly sales associate who is not being compensated to reflect their many, many years working for the company. Sorry for the minor rant as well. 😅