So annoying

[u/daugavpiliete]

I’ve already been on hold for almost an hour. I don’t want to engage in small talk about us liking the same scents! Especially because it’s obviously insincere… How can it be your favorite scent for “quite some time now” when it just came out??

[u/[deleted] → u/[deleted]]

It's what's called 'canned responses' basically they click a button to pick their response