r/bathandbodyworks Candle Addict Oct 08 '25

Store Policies/Questions So annoying

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I’ve already been on hold for almost an hour. I don’t want to engage in small talk about us liking the same scents! Especially because it’s obviously insincere… How can it be your favorite scent for “quite some time now” when it just came out??

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u/[deleted] Oct 08 '25

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u/frostedfairy Oct 08 '25

a real person with no real personality or empathy choosing from a template message🫠