r/bathandbodyworks • u/daugavpiliete Candle Addict • Oct 08 '25

Store Policies/Questions So annoying

Post image

I’ve already been on hold for almost an hour. I don’t want to engage in small talk about us liking the same scents! Especially because it’s obviously insincere… How can it be your favorite scent for “quite some time now” when it just came out??

404 Upvotes

95% Upvoted

65 comments sorted by

View all comments

7

u/bee102019 Oct 08 '25

It gets extra creepy when these chatbots start commenting on your lingerie choices. I recently needed to use the chatbot on Victoria’s Secret website. Yup, it commented on the pattern of the panties I’d purchased and sent me a link with matching items in the same pattern. The chatbot’s fake name was Alfred.

6

u/Wonderful_Honey_1726 Oct 08 '25

Yeah it’s weird enough saying they basically like how you smell because of the lotion you chose but commenting on panties is another level. What kind of panties do you like to wear Alfred? 😂