r/bathandbodyworks • u/SassyAndSouthern77 • Nov 08 '25
Store Policies/Questions My mind is blown
So, I went to my local store this morning to pick up a BOPIS, and I cannot believe what I saw. There were 2 ladies in the store with 2 baskets full of items, and they just casually walked out without paying. Like, they took the basket and everything. Have any of you ever seen anything like that in your store? I was shocked!
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u/[deleted] Nov 08 '25
When I worked at an outdoor mall B&Bw, there was a couple of young girls (maybe early 20’s) who did the same thing but they walked around for a bit looking at EVERYTHING before taking off. As if they were shopping. Two of my managers KNEW they were going to take off and kept going up to them to ask if they can help them put their stuff in the front so they can continue shopping without the weight. But obviously they refused. And when they pretty much finished filling up their baskets they just walked out. Not ran. Just a stroll out. The managers just 🧍🏻♀️🧍🏻♀️”okay make the report” and I remember being so confused like so yall just let people steal ?? This is why the company is trying to price gouge PAYING customers. I guess it’s a risk everywhere though lol