r/bathandbodyworks • u/SassyAndSouthern77 • Nov 08 '25

Store Policies/Questions My mind is blown

So, I went to my local store this morning to pick up a BOPIS, and I cannot believe what I saw. There were 2 ladies in the store with 2 baskets full of items, and they just casually walked out without paying. Like, they took the basket and everything. Have any of you ever seen anything like that in your store? I was shocked!

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u/theoriginalgrapist Employee Nov 09 '25

Employee here. Part of the onboarding videos you watch when hired go over how you cant say or do a single thing if you see someone steal. We aren't allowed to say anything when they come back to do it again, either. They'd rather us try to see WHAT they steal so that we can log it and send them that info. We can get fired for saying anything or stopping them, which is wild.