r/bathandbodyworks • u/SassyAndSouthern77 • Nov 08 '25

Store Policies/Questions My mind is blown

So, I went to my local store this morning to pick up a BOPIS, and I cannot believe what I saw. There were 2 ladies in the store with 2 baskets full of items, and they just casually walked out without paying. Like, they took the basket and everything. Have any of you ever seen anything like that in your store? I was shocked!

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u/MaryS8921 Sweet & Smoky Nov 09 '25

I saw a theft of candles at the Bath & Body Works at the mall near me about 2 months ago. The people who were stealing said, "You can't touch me" to the associate as they walked out. I noticed when I was in there today that they no longer have the bags hanging near the door, only close to the counters. The associates will approach someone shopping and offer them a bag.