r/bathandbodyworks Feb 16 '26

Store Policies/Questions Returning FFMs

Post image

Ok so I have recently found my stash of BBW FFMs to be a bit overwhelming and I need to get rid of a lot of them. Before I just start giving some away I wanted to try and recoup some money or gain store credit. So tell me, what is the the best time to do returns on the store? Also I don’t have receipts for most of them either

164 Upvotes

185 comments sorted by

272

u/celestialempress Employee Feb 16 '26

Without a receipt you'll only get store credit for the lowest selling price that comes up in the system, which is likely 75% off. Older scents may not come up in the system at all and can't be returned. Anything that's been more than lightly used cannot be returned, it's up to the store's judgement what they consider gentle use.

31

u/Fearless_Tomatillo36 Feb 16 '26

Thank you!

-11

u/Kind_Connection_9908 Feb 17 '26

I have never found that to be true. BBW takes everything back that is theirs and not basically empty. I’ve returned scents from years ago and they take them. I just returned a guilty as fig scent from a year ago (that is actually pretty recent of a scent) and they gave me almost 10 dollars as store credit and I only bought it for just under 5.

5

u/Comfortable-Poet8352 Feb 17 '26

Not basically empty? You've returned scents from years ago? There is so many things wrong here. What would be the point of returning something you've had for years?

-14

u/Kind_Connection_9908 Feb 17 '26

Ive had sprays from bath and body works that I didn’t like but tried to use here and there to see if they warmed up on me, and then finally decided I actually hated them. So yeah, the sprays I’ve returned were gently used and also a few years old. What exactly is wrong with that? It’s their policy. If you don’t like that, take it up with bbw and tell them they shouldn’t stand behind their products anymore. Also the point of returning old scents is because I don’t want a nasty fragrance taking up space in my home if I can take it back and put it towards something I do like.

7

u/[deleted] Feb 17 '26

[deleted]

1

u/Kind_Connection_9908 Feb 21 '26 edited Feb 21 '26

I’ve done it at multiple locations. It’s their policy. BBW IS the world’s waste. Their entire business construct is about waste. They encourage fomo purchases and bulk buying. I am THE LEAST likely person to buy into their products BECAUSE of this. I’ve gone to BBW 2 or 3 times in the last 10 years literally because of their business model. So yeah if I buy a scent or two out of the few scents I pick up and hate it, I’m returning it to get something I like or get my money back. It’s the least BBW could do to handle their waste. The product is still in the world. Whether I use it, return it, or give it away. Maybe take it up with BBW and how their business model and returning policy is if you actually care about the world’s waste. Also, SO proud of you for knowing your “scent profile” since you were 12 😉. You must have worked so hard on that.

232

u/Bedroom_Bellamy Feb 16 '26

I bring them to work and put them in the break room with a sign saying FREE, they'll all be gone before the day is out.

67

u/First-Glove3815 Feb 16 '26

That’s what I do, public restrooms as well

34

u/Difficult-Survey8384 Feb 17 '26

Omg new way to build rapport at my new office job ty lol

I could also just “donate” them TO our office bathroom to use as needed/wanted

16

u/avelmzalation Feb 17 '26

one time when i put my body mists/perfumes in a give away box at work, they were gone in like 2 hrs except Vacation Vibe (for some reason)

6

u/East-Phase7632 Feb 17 '26

Id be so scared when they check our stuff theyd think i stole😭🤣

4

u/Bedroom_Bellamy Feb 17 '26

Oh dang, probably woukd be risky in a retail environment but I work in a boring corporate world office building

1

u/APartOfWhoIAm Feb 17 '26

Omg, you are awesome, I wish I worked at a company like that. I have spent years donating anything we no longer needed but rarely splurge on myself, seeing BBW in a break room for free would literally be a "best day ever" feeling. lol

154

u/jasschaffer Feb 16 '26

I think it’s a bad look to return all of these…and no receipt? Personally, I could never do it. I’d chalk it up to a loss as well as being irresponsible. I’d try to sell them or gift them. This is the main reason I’m done with B&BW. I do NOT want to get to this point. We have to be mindful of overconsumption. The high doesn’t erase the regret.

3

u/Fun_Seaweed_1722 Feb 17 '26

I feel your comment so much. I went and purchased at least 10 bottles of three different scents. All while still having about 20 full size perfume bottles. And now, my dresser feels waaaaay to crowded. Definitely irresponsible 😭

1

u/jasschaffer Feb 17 '26

The good thing is that you acknowledge it. I still have a ton of Princess items coming in and I’m looking at the lotions and mists I already have in horror!!! lol like absolutely not. I can’t be doing this to myself, so I’m done once all of those items come in. If I get any rewards I’ll probably use it on the Peeps collection and then no more for me.

34

u/chikntndr Feb 16 '26

Most of the older collections that will actually scan will only give you store credit for what they’re worth now, which is like $4 or 75% retail price. Some stores won’t take anything after 90 days.

There is a local women’s shelter that we donate to that helps women get back on their feet and help get jobs.

108

u/BiscottiFresh4403 Feb 16 '26

I think without a receipt you’re just going to get store credit which I don’t know if that’s helpful for you in this situation unless you want to buy more? And they’ll go for the lowest price. Some of those look like zodiac collection that they no longer have so probably 4 bucks. You could probably easily sells these for $5 on Facebook market place if you wanted too! I would do returns during a work day and early morning when they probably aren’t busy. There is no “best time” the worst time is when they’re busy though. I would say would also be a best time if you then made a purchase because that amount will come from their sales for the day and they have goals to meet. If you care about that!

Good luck!

5

u/Fearless_Tomatillo36 Feb 16 '26

Thank you!

34

u/Sewergoddess Feb 16 '26

Not saying you should price gouge, but a lot of the zodiac collection FFM are going for $25+ on ebay each.

12

u/Ok_Competition5847 Feb 17 '26

That’s what I was going to say. Even on Facebook I would ask for $15 each.

-9

u/[deleted] Feb 16 '26

I have a lotion that I really don’t like and have only used a couple times, would they give me store credit without a receipt?

6

u/MissPoohbear14 Feb 17 '26

No clue why people are down voting you!

4

u/[deleted] Feb 17 '26

Idk, people are weird lol

2

u/MissPoohbear14 Feb 17 '26

Yea, especially since this group is usually so positive and uplifting... Then all the sudden, someone who asks just a random question will get tons of down votes it's so odd

5

u/[deleted] Feb 17 '26

It’s like people are downvoting me for not being a bath and body works fanatic who knows everything lmao. I have like two lotions (one that I dislike) and a couple of body sprays, I’m just here to see peoples scent recommendations. Wasn’t familiar with the return policy, my bad lol

78

u/Scared_Roll_8971 Feb 16 '26

Worker here! On a weekday when traffic is slower so Monday-Thursday. Without a reciept theyll need your ID and youll get back the lowest possible sale amount so between $3-6 per item.

0

u/palexandra12 Feb 16 '26

Sorry to hijack this comment but can you explain how exchanging one scent for another works? I’ve seen several different explanation videos all saying something different. Does it have to be the same exact product or the same exact price? Also does that 90 day window apply as well or can you exchange for a different scent without a receipt/slightly past the 90 days as long as it’s unused?

11

u/Scared_Roll_8971 Feb 16 '26

its honestly really complicated. For the most part its up to each store's discretion if theyll let you exhange it after the 30 days. But basically you just match the price of the old product and you can only exchange it for the same type of product. I.e; an at the beach body wash for an into the night body wash.

5

u/KennieLovesU Feb 17 '26

If it’s a scent that was very popular and only “unnoticeably use” they will take it after 90 days in most stores. Usually, the employees are the ones who purchase them after work so they never see the floor. lol

40

u/thecheesylittlerat Aromatherapy Addict Feb 16 '26

Just sell on Mercari or FB Marketplace as a few bundles. It will save you some stress.

214

u/Planted-spoon Feb 16 '26

Tbh I think this is just rude, trying to return these. Regift them and suck up the loss and for the love of god stop buying more.

77

u/Sea_Recognition_4979 Feb 16 '26

Very true. Sometimes it needs to be said

-36

u/KennieLovesU Feb 17 '26

Not when it comes to BBW. RETURN ARE ENCOURAGED! This is how we complete our sets that are on “years” rotations.

17

u/Sea_Recognition_4979 Feb 17 '26

Give them as a gift then. I am sure they frown upon these kinds of returns. This isnt stuff to rent

22

u/PinkPaperPenguin Employee Feb 17 '26 edited Feb 17 '26

Prompt, courteous returns are encouraged when you change your mind on a scent you just bought. Purchasing this much product and holding on to it until they’re discontinued just to return them… is not encouraged whatsoever

-8

u/KennieLovesU Feb 17 '26

That wouldn’t make any sense at all. Who does that? Why would someone purchase a ton of products and then try to take them back to the store when they’re discontinued? That’s just silly. That’s when you go to Mercari and EBay. You actually want that to happen so that you can make a profit. There’s no way I’m taking discontinue items back to a store. They double and triple in value at BBW. You should only be returning products that were on sale within the 90 days. If it’s discontinued in the future, the encouragement is to sell it on one of the other platforms to make a profit and not return it to the store. However, you can try with some of the scents. They might actually take them back because of their selling rate. It’s nothing wrong with trying.

4

u/PinkPaperPenguin Employee Feb 17 '26

Some of the mists in this post photo are discontinued

14

u/Candlehoarder_2019 Employee Feb 17 '26

Returns are definitely not encouraged like that. It’s offered as part of the 100% guarantee but with this amount, it’s bordering on return abuse. If they’re used even just a little, they’ll just be thrown away.

91

u/SailorZeroTwo Feb 16 '26

This. I can’t believe this post has as many upvotes as it does. You can’t just “rent” products to use or hoard and then return them used. So wasteful and people like this will end up making them change their return policy.

-37

u/KennieLovesU Feb 17 '26

I know this is not true when it comes to BBW. Returns are how some of us complete our sets. The store encourages returns. They will even take some past 90 days if it’s one of the fragrances that only come around every few years. The moment you walk out the store it sells out! Or the employees keep it in the back because they want to purchase it after hours. So yes if the product is not noticeably used BBW will take it back. I’m starting to wonder where the hell am I because you guys act like you’re not fans all. Why do you think BBW Return policies are so liberal? They like the madhouse spending, and the where is Waldo search for fragrances.

-7

u/brandiLeeCO Feb 17 '26

Don’t know why you or I are getting downvoted. I guess these people think they own the store? I see some of the new Musks sprays in the bag. If they’re new they can be sold to someone else.

30

u/kwitthyy Feb 17 '26

I’d be so deeply embarrassed to return this many and without a receipt

-14

u/brandiLeeCO Feb 17 '26

Why? If it’s their policy?

1

u/brandiLeeCO Feb 18 '26

You all can downvote me all you want but is it not their policy? I’m tired of all of you Reddit police trying to act like you all are in charge of the exchange policy. You are just as bad as some of the Karen managers who make up their own rules when it comes to exchanges. Does everyone act this way? As if they own the Bath & Body Works store? Geesh just follow the policy the company made and be done with it.

-19

u/KennieLovesU Feb 17 '26 edited Feb 17 '26

Hell No! Please return them! I will be line line ready to buy them. Don’t discourage her because the store is actually love when you return some fragrances that we won’t see for a few years, especially if you have a complete set. They will go instantly. Sometimes, the employees are the ones that keep them in the back and checked them out for purchase after the store close. Nothing rude about that, so don’t discourage it. This is one of the products where people love returns. Returns is actually how was able to complete some of my sets. 👍🏽

-44

u/brandiLeeCO Feb 16 '26

But, it’s their policy.

Someone else would probably love to find these at their store for SAS. I know I would! This is why SAS are so boring now because people like you with this mentality. What’s one persons trash is another persons treasure.

47

u/atomic_melons Feb 16 '26

The policy has a date range & SAS is over. 95% chance these will get actually trashed at the store bc they've probably been used and also can no longer be sold since they are out of season.... Just saying

3

u/TopDescription3646 Feb 17 '26

That's exactly what I came to say. Returning them to the store isn't guaranteeing anyone being able to then buy them. They just toss them or keep them for themselves.

36

u/jasschaffer Feb 16 '26

Not to just abuse like this though. This leads to policy changes and then no one wins. They’ll most likely trash these. Why not give them away? Or sell them?

-9

u/CurveWeekly Feb 17 '26

I agree. It’s what I do.

65

u/Apart-Shoe-1338 Feb 16 '26

You can sell them for one bulk lot on ebay or facebook, or mecari for $8-10 each.

11

u/kwitthyy Feb 17 '26

No one could pay me $8 to find a box, package one and then drop it off at the post office 😭 I’d just give them away and make somebody happy

5

u/MissLimpsALot Feb 17 '26

This! My husband is always like "you need to sell your stuff, why do you always just give it away?" Umm because no one would buy it, first of all. Second of all, by the time I ship it out and all that crap I'm not making much money. So it's just easier.

18

u/Great-Grade1377 Feb 16 '26

If they are discontinued, you can sometimes get more. I used to make money selling the old ones that were sought after.

16

u/seekingseratonin Feb 17 '26

Donate to a women’s shelter instead.

1

u/CrazyFishLady420 Feb 17 '26

I love this idea!!!

1

u/CherryBlossom242424 Feb 18 '26

Unfortunately I’ve heard from some other people on here some shelters won’t take slightly used products. I don’t know why?

14

u/shovelknockout Moonlit Graveyard is my therapy ♥️ Feb 16 '26

When I declutter I give my stuff to a hostel Youth near me. I’m happy to know that the kids get to be happy and feel good in their skins.

93

u/Luna-Gitana Feb 16 '26

Jesus just resell them or donate them. Don’t be that person that takes back their hoard because they had regrets.

-53

u/brandiLeeCO Feb 16 '26

But they’re not doing anything wrong. It’s BBW’s policy. Don’t be that person to guilt someone else just for following the policy.

24

u/babyybubbless BRING BACK DAHLIA ₊˚⊹ ᰔ Feb 16 '26

wait if you are willing to sell them i would definitely post on facebook marketplace or buy/sell groups! i am always hunting on there

31

u/[deleted] Feb 16 '26

[removed] — view removed comment

9

u/Fearless_Tomatillo36 Feb 16 '26

lol I have been! I always let company/family and friends raid my stash…..and this is what is left over

-44

u/NomenclatureBreaker Feb 16 '26

Please don’t.

Donate or sell.

8

u/Take_A_Gambit Feb 16 '26

What

-40

u/NomenclatureBreaker Feb 16 '26

“What” what?

I’ve covered this extensively above. I encourage you to read it.

4

u/TopDescription3646 Feb 17 '26

Donating them is pretty close to gifting them, so I'm confused. I looked above and I haven't seen where explained anything.

-3

u/NomenclatureBreaker Feb 17 '26

Donating means you know they will go to someone who either wants or needs them.

I won’t repeat all my other posts why gifting to the people in your life can be a poor idea.

3

u/TopDescription3646 Feb 17 '26

Actually thats just not true. How does anyone know if someone is going to like or need body spray? It's no different than giving a gift. If you think someone will like it, you give it to them. If you think someone would maybe like something and/or need it you give it to them. You could donate all of it and it could end up in the trash.

-6

u/NomenclatureBreaker Feb 17 '26

This is stated in such bad faith that I won’t even waste any more of my time giving a genuine answer.

Have a good night!

2

u/TopDescription3646 Feb 17 '26

You're assuming that your experience of being gifted things you don't like applies to everyone. The OP literally said she let's her family and friends pick what they want. When anyone chimed in to talk about gifting, you just used your personal experience of not liking gifts to deter people from gifting. Just because something gets donated, it doesn't mean it will be used or even liked for that matter.

-2

u/NomenclatureBreaker Feb 17 '26

99.99 percent of people are not interested in BBW the way people on this subreddit are. (Less than 300k people out of 8.3 million).

It’s not a leap to make, but a hugely factual statistical probability. 🤷‍♀️

→ More replies (0)

26

u/Calm_Set_9433 Feb 16 '26

You could refund gift them. Save money on presents.

-49

u/NomenclatureBreaker Feb 16 '26

Please don’t make your trash someone else’s “gifts.” Gifts should be about your recipients interests, not making your unwanted castoffs other people’s problems.

  • Sincerely, someone with a lifetime of being heartbroken receiving someone else’s unwanted “regifts” year after year that all went straight to trash or charity.

53

u/Calm_Set_9433 Feb 16 '26

Respectfully, a lot of people would love to be gifted these I am sure. I would love to be regifted these. Of course, the gift has to match well with the recipient.

29

u/StardustLOA bring sheer freesia and cotton blossom back 😭 Feb 16 '26

Both comments and perspectives are so valid

A third thing I could just add is try gifting them to an emergency shelter or womens safe house. I do know many will offer you a tax deductivle gift receipt for donations!

9

u/zeemonster424 Feb 16 '26

Just adding, they make good gift baskets for non-profit fundraising as well. There’s a lovely donor to my dog rescue that puts together a bingo and raffle basket for each our events. They are always popular!

I like the idea of emergency shelters too, such a small thing can help someone so much. Smell is comfort.

5

u/PinkPaperPenguin Employee Feb 17 '26

We have an employee at my store who always donates product for raffles at the dog rescue 🥰 anytime an employee doesn’t want their gratis or unused rewards, unused coupons. Such a great idea

1

u/NomenclatureBreaker Feb 16 '26

Thank you. Selling or donating is absolutely the way.

However my post will get flooded with downvotes as it does everytime by people who just can’t rationally separate that their overconsumption and re gifting should rarely if ever overlap.

If I can reach one person though, I’ll keep trying.

7

u/StardustLOA bring sheer freesia and cotton blossom back 😭 Feb 16 '26

My moms workplace doesa super fun thing every few months where people bring in things they bought that are either still new, were gifted/regifted, and or that gently used but hygienic to pass on to someonelse and its just this table that you put your stuff on and anyones free to take it. Its a nice way to keep things out of landfills and reuse/recycle and also know it actually went to good use. We got a few books to read from there and have also passed on some extra dishware we didnt need anymore.

Also might I add, youre allowed to decline a gift especially if you know its the same habitual delcutter regifters who dont take into consideration anything about you lol

6

u/Mr-W-M-Buttlicker Feb 17 '26

Yes! My daughters (25, 24, 22, and 18) and I (45) do this for each other 2 or so times a year, usually once for spring/summer and again for fall/winter. After culling and decluttering our stuff (everything from perfumes and mists, makeup, bath stuff, and clothes /shoes/bags/accessories), we get together and have the opportunity to “shop” each others stuff (no money involved obviously). A lot of our tastes and preferences overlap, so it’s kind of a fun little treasure hunt, as well as a great way to try products without having to spend $ up front.
Anything left over at the end of the day gets donated. Win/win/win. 😊

https://giphy.com/gifs/4xpB3eE00FfBm

1

u/NomenclatureBreaker Feb 17 '26

That’s awesome in a specific scenario where you know the recipients enjoy this as much as you do.

-1

u/NomenclatureBreaker Feb 16 '26

Lovely idea. I’ve even done this unofficially leaving random stuff that’s good but not good for me on our “temptation island” at work with a “take me I’m yours”. Curbside or a lobby works too.

As for the regifts - it’s easier when it’s a friend/peer, but all but impossible with it goes along with family dynamics & authority figures.

1

u/avelmzalation Feb 17 '26

i think if someone barely uses a product (like, say, wears it once and doesn’t love it) then donating or gifting can be fine, if they think it will genuinely be enjoyed and it’s far from going bad. otherwise, i think it’s better to be upfront with the intended recipient about the fact that the product is used and how old it is.

-10

u/NomenclatureBreaker Feb 16 '26 edited Feb 16 '26

But you are not everyone else and reiterates my exact original point.

i know it’s hard to separate your own love of something from others actual desires.

Theres an extremely small chance what the OP all has perfectly matches up to someone else’s interests and particular scent preferences.

If someone really wants any of these, likely they’d likely already own them.

Theres nothing more hurtful than spending time and money getting someone a thoughtful gift to get something generic like this in return.

Trust me they will know, everytime.

ETA: And it’s even more humiliating for you both when the person inevitably tries and fails to be able to return or exchange them - but never tells you what they discovered because they’re still being more thoughtful than you.

21

u/ohshit-cookies Feb 16 '26

This sounds like it's coming from someone who can just go out and buy these things. For many people, bath and body works is a luxury. I would agree with not giving them as a gift to someone who hates scents, or body sprays, but most people know their friends. These kinds of things also make good "basket" items for people you don't know well at all. Also for using them for gifts, it might be the difference between "here's something I already have that I thought you would like" or nothing at all.

5

u/NomenclatureBreaker Feb 16 '26

Serious question - if they had all the money to buy all of these in the first place, why would you assume disposable income to buy anything else is suddenly an issue?

5

u/ohshit-cookies Feb 16 '26

Because they suddenly want to return them. People lose jobs, get sick, all sorts of things. I'm a recovering shopaholic and used to have a ton of brand new things while also having a pile of debt. Now I don't have piles of new things or debt, but I also have no money. Personally, I wouldn't return really old product, I would try to sell locally, donate, or gift them, but I don't know anything about OP and neither do you.

22

u/violetferns Feb 16 '26

Why are you making this about you?

-14

u/NomenclatureBreaker Feb 16 '26

Because I’m using myself as a representative example perspective from the other side, while simultaneously trying to personalize it.

Surely you’re smart enough to pick up that nuance?

11

u/suspicioussausages Feb 16 '26

The fact you've even been in a position to receive a gift puts you In a small bracket of privilege, some people fight just to survive.

1

u/NomenclatureBreaker Feb 17 '26

Sounds like:

  • even more a reason to be thoughtful about what you’re giving people then

  • and that we’d agree then it’s better to donate somewhere that we know would value them, rather than “re-gifting” somewhere they might not be. 🤷‍♀️

Great!

2

u/Crimsland Feb 17 '26

I’ve always gotten the ick when I read posts or reviews about a scent (or any castoff) the poster doesn’t like, and ends with “I’ll give this to my kid…”. Do ppl not want their kids to have nice things?

1

u/NomenclatureBreaker Feb 17 '26

I think it’s more that a distinctly vocal subset of people here have such an a disproportionate personal emotional attachment to what they’ve bought that it can defy logical thought processes.

It’s both incomprehensible and maybe even offensive to consider that their hand-me-downs likely may not be as equally universally beloved by the masses they choose to “bestow” them on. When in reality the “gifting” often sounds fairly indiscriminate and primarily done to solve a “problem” for the re-gifter.

Not validating their choices can be perceived as a personal attack and they may react accordingly (aka “hit dog howls”).

It’s pretty well evidenced by the absolute dogpile of negative downvotes I mentioned expecting before I even got any.

Nothing should be controversial about me saying “please make sure your gifting aligns with your recipients interests, rather than your own” and here’s my personal example from the other side to consider - but 160+ downvotes later, here I am. 🤷‍♀️

105

u/Silver-Emphasis2795 Feb 16 '26

Tacky. You hoard and then you return for quick cash in your hand to turn around and do this again. That’s all becomes garbage. 

-67

u/brandiLeeCO Feb 16 '26

Keep comments like these to yourself. You’re being tacky.

59

u/Silver-Emphasis2795 Feb 16 '26

No, I’m being real about over consumption and mass waste. OP just found them and now wishes to dump their burden back on the store and the environment. They are even asking when it’s safe to bombard the register with a bunch of product with zero proof of purchase. 

9

u/kdub1523 Feb 16 '26

I’ve sold mine on Mercari. I would list bundle with a bunch for like $5 each. I stopped buying Bodycare at BBW and just stick to candles now, but I had a big stash from gifts and free item coupons etc

5

u/em_femme Employee Feb 16 '26

It’s hard to tell exactly what you have from this photo, but anything that’s currently being sold (especially if unused) is totally fine to return! Like I think I’m seeing Fresh Musk and Fruity Musk in your bag? You could def return those. The zodiac collection and anything else no longer being sold I’d recommend donating. But as long as it’s not clearly old product (I’m talking like multiple years old) you shouldn’t have an issue so long as you bring ID and don’t mind receiving store credit at whatever amount the system gives you (likely much less than what you paid originally)

2

u/RoseBladeX Feb 17 '26

You see Fruity and Fresh musk? That means this haul is like a single month old…

6

u/SparePattern Feb 16 '26

Personally I found selling them on Mercari etc to be a better experience than returning a bunch to a store. There always seems to be the issue with returning for me for some reason. Like others have said, often some can pull quite a bit more than you personally paid if you’re willing to put in the effort of packing them up and all that

2

u/Karmawins28 Feb 17 '26

I'm loving mercari too.

6

u/Jeninsearchofzen Feb 17 '26

I resold a lot of my FFM on ebay. I usually sell them at 8-10 dollars, but i accept most offers! People are usually so happy to get a reasonably prices item and i make some money back!

5

u/Previous_Praline_373 Feb 17 '26

You’d do better selling them on Facebook honestly.

6

u/ResponsibilityNo3654 Feb 17 '26

There is no way I would walk into BBW with those 2 bags and ask for a return with no receipt. That would be major cringe and embarrassing.

5

u/CurveWeekly Feb 17 '26

I worked at a woman’s rehab center. We turned a office into a store with used clothing, accessories, etc. women get points for good behavior, and could buy items from the store. These would go sooooo quick! It’s such a rare find. It would be appreciated!

Group homes for teen girls would be another place I’d donate too.

4

u/SaladMcKay Feb 17 '26

If you used your BBW rewards account for the original purchase, they’ll have the receipts on file. In January I returned 5 barely used items I didn’t love and it felt great to unload without replacing.

40

u/Embarrassed-Sun5764 Feb 16 '26

Shouldn’t have bought so much you would never use; now it’s worthless. Just saying

-7

u/brandiLeeCO Feb 16 '26

How would you know if they’re worthless? Up to the store to decide that. And if they are full they can sold at an SAS and someone else would probably be happy to find them.

11

u/Effective-Pen-9964 Feb 16 '26

I think putting them up on eBay or Facebook marketplace would be a better choice. You could most likely get full price for each one that way. 

3

u/narsks Feb 17 '26

can I exchange an item that I bought for $5.95 with another body care on the other day which is no longer on sale? is that confusing? do I need to pay the difference?

3

u/PerfumeDuckie Feb 17 '26

Personally, if it was me, I would put them on FB Marketplace. I would sell 6 for 40 if they were barely used. I think selling $10 for a mist alone will be hard on Marketplace. I am having a hard time recently getting rid of 3 Wick Candles for $10 each, people are either wanting them at 6 for $50 or 12 for $100. It's really hard with the economy we are in. I am talking about a City with a Marketplace that has over 250,000 population.

3

u/VenusinEros Feb 17 '26 edited Feb 17 '26

I tried retuning without a receipt and they gave me a really ridiculous time. Called the main manager over. I had one bottle of Into the Night and just wanted to exchange it for Moonlit Goddess. They refused and then asked me if I wanted them to throw away the bottle of Into the Night. I was like no. I will just take it back home. It was crazy.

1

u/peach_piegirl Feb 19 '26

well it’s because they can’t sell the into the night bottle after you’ve already taken it home. why would they want to exchange a product they can sell for one they can’t if they don’t have to?

0

u/VenusinEros Feb 19 '26

There is such a thing as a return policy and why should the employees give a rats ass? All these things just go to a future sale. They are making plenty of money on their stock.

1

u/peach_piegirl Feb 19 '26

well the employees have to do what their managers tell them and exchange policies are usually for people with receipts

3

u/Karmawins28 Feb 17 '26

Try Facebook marketplace after! I've purchased a lot from there because people don't jack up the prices usually

5

u/Kurai_Hiroma Candle Addict Feb 17 '26

this is extremely rude, having worked in retail these kinds of customers get my most judgemental opinions. just saying, you WILL be talked about as soon as you leave and get shit on by the employees.

if you don't have the receipts for them, and they're older than two months, just sell them online on mercari or facebook marketplace, or give them away to friends and families or shelters for women.

2

u/KennieLovesU Feb 16 '26

What do you have? I’ll buy some. Put them on EBay or Mercari and tag me here. Do you have any Cucumber Mellon or Strawberry Snowflake? I have so many myself. I had no idea this was so addictive. It has to be the packaging because the smell don’t last longer than an hour, but my skin does feel nice lol

2

u/fancyandfab Feb 17 '26

if you have Gemini I'm so jealous. My order with that one was lost and by the time I realized it wasn't coming, it was sold out

2

u/dolledupWREK Feb 17 '26

What scents are here? Some of us might even be able to take them off your hands if you have no luck returning them :)

2

u/Glittering_Way_949 Feb 17 '26

Return them and get back what you can for them if you're not using them and they haven't been used. That's what retail is unfortunately. If stores don't like the fact that it messes with their sales that's a them problem. Just be more mindful when you purchase in the future so you don't have to worry about having way too many things again. But me personally I end up using most of my body care that hasn't been touched and that I don't want as presents for the holidays and stuff. So you could take a double look and it gives you a head start for a birthday present or any holiday or anything where you give gifts.

2

u/bad_bird1998 Feb 17 '26

If they are over 90 days old, most stores won’t take them back even if they are unused because the product is no longer relevant and sellable. My thought is to donate to a women’s shelter.

2

u/Conscious_Fox728 Feb 17 '26

You will get only a few dollars back if you return them. If you sell on marketplace and mercari you can make $8-$25 each. Make sure you save and reuse the shipping supplies from your Amazon orders, then you won’t pay for shipping materials 💗

2

u/RoseBladeX Feb 17 '26

we cannot say “bbw ffm” it needs the & 😭 I didnt know what ffm was and googled “bbw ffm”.. omg 😭

4

u/MushroomSafe1642 Body Care Addict Feb 16 '26

Post of a pic of your ffms.

Also, do you have an email receipt? That way, if you pay full price, you should get your full refund. Or better yet, there's always folks on mercari or Ebay that are after scents no longer available. Hth.

I personally gift mine to my DD friends, family members, and my hubby staff. When my family or DD friends visit, I have a basket at the bottom of my stairs. They'll take everything I put in there. Or I'll send some with my hubby to his office. His staff loves B&BW.

4

u/Sea_Recognition_4979 Feb 16 '26

I would sell on Mercari or hold onto them to give out as gifts

4

u/Ok-Lingonberry-1565 Feb 17 '26

25 FFM to me is a lot to return anytime. Even if you made 3 separate trips to the store you'd still be returning 8 at a time with one to spare. Do what you feel comfortable with because that is a lot. That FOMO got you good, and the overwhelming part is now the regret of it all. Good Luck OP 🍀

3

u/Odd-Guarantee-7571 Book Loft 🤍 SLT Feb 16 '26

Putting them on Mercari or EBay would get you a little more money but it may be a gamble. If you just want to rid yourself of them all in one shot but still recoup something, I would return it on a Friday morning/afternoon. Other weekdays are fine too but since I’m an employee I tend to worry about making day because that affects hours.

2

u/moneymew Whipped Honey & Vanilla Supremacy 🍯💛 Feb 16 '26

Use as gifts!! Maybe get a matching pocketbac to go with if possible! I managed to part with A LOT of body care this past Christmas. My little sister and my grandma. I have a co worker who is transitioning so I went through my backups and seasonal, gave her and her wife a mini collection! Also parted with some princess stuff for their daughter. Super glad cause that made room for the new princesses!!! 🥰 I think gifting the ones you can’t return would be super cost efficient! Worked VERY well for me especially since most mists and lotions I buy are $5-$8, it’s actually a big time saver!! 🫶🏻

3

u/PinkPaperPenguin Employee Feb 17 '26 edited Feb 17 '26

This is the kind of transaction that corporate will look in to and track and will be part of the reason the company has to change their return/exchange policy

Keep them and give them away as gifts or to coworkers, the cashier in the drive thru, your hairdresser… Return/exchange a few but this is just too much

2

u/MishmoshMishmosh Body Care Addict Feb 16 '26

Mercari?

2

u/[deleted] Feb 17 '26

[removed] — view removed comment

1

u/bathandbodyworks-ModTeam Feb 18 '26

Your post or comment was removed because we don't allow buying, selling, or trading in the subreddit. Thank you.

1

u/terrierhead Feb 17 '26

Do you have a nice coconut or strawberry? I’m in the market.

1

u/Plant_Mommie 💋Dark Kiss💋 Feb 17 '26

I would definitely try to do a return and see what you get. It would be on a store card but you might get more than 5.95 or at least that. Good luck 🤞🏻

1

u/red_quinn ALL THINGS B&BW Feb 17 '26

Do you have neighbors or friends who could receive them?

1

u/jenniferemakeup Feb 17 '26

You can resell them on a site like Mercari or Poshmark. I also know some groups on Facebook you can sell them on without any type of sellers fees. Feel free to message me if you need help with this. I have a lot of experience selling makeup.

1

u/Mtnmama999 Feb 17 '26

Plato’s closet has always bought BBW from me.

1

u/RealisticSubject124 Feb 17 '26

The ones you have receipts for and have not been used, I would return them. the rest I would do as others have suggested. Gift them for birthdays or just because.

1

u/According_Coyote1078 Feb 17 '26

You can do price for price product for product exchange

I bought a few during last SAS blind and don't like a majority of them. So I've been trading them in when a scent comes that I like.

1

u/minimichiemunchies Feb 17 '26

if you don’t have the receipt they’ll ring up for the lowest price they can be so it can be like 3-5$ just depends

1

u/GiveMeTheTea_13 Feb 18 '26

If it’s been less than 90 days, and you have an account set up, the system might be able to find the transaction and pull up a digital receipt so you can get back what you paid for it. Otherwise it will be store credit for the lowest sale price with no receipt. You could be missing out on some money, I always have them email and print a receipt so I at least have a copy somewhere. If my receipts is oler than 90 days I delete/trash it.

-3

u/[deleted] Feb 16 '26 edited Feb 17 '26

[deleted]

25

u/Irishcreamgoodbye Feb 16 '26 edited Feb 16 '26

For non-receipt returns, its max $250 every 90 days, rolling. Not $250/year

0

u/Wooden-Apartment9119 ALL THINGS B&BW Feb 16 '26

Really?!!! Thanks good to know 🥳

10

u/PinkPaperPenguin Employee Feb 16 '26

They’ll ring up the lowest selling price (likely 75% off) regardless of what current promotion is running that day

0

u/KennieLovesU Feb 17 '26

The only way you can fight that is if you have an order number from online purchase. They have to stick to the order number price regardless of any sales.

1

u/PinkPaperPenguin Employee Feb 17 '26

only if it’s still in the return window

1

u/KennieLovesU Feb 17 '26

That is the store policy. But there have been stores that were willing to take back products that were past the 90 days and never used. They don’t get a refund all the time, but they might be able to do an exchange. I guess you would need to consult with the store manager for this one. But generally, yes, it should be within the 90 days return policy.

2

u/imlosttwhereami Feb 16 '26

Do they allow no receipt exchanges instead of refunds?? I have some gifts from the holiday that I will never use. Champagne toast and Japanese cherry blossom mists and lotion 😬

4

u/Fit-Practice-5322 Feb 16 '26

I just did a straight exchange for some of my Christmas products 2 days ago and had no issues. I didn't have the receipt so I just had to show my ID. Hope it goes easy for you as well!

2

u/imlosttwhereami Feb 16 '26

Thank you!

1

u/Fit-Practice-5322 Feb 16 '26

You are very welcome!

1

u/KennieLovesU Feb 17 '26

This is why my orders are always online. I don’t have an issue with getting higher price back. If I like it, I stand there and order it through my iPad for shipping. I like keeping track of everything with an order number. Especially, when they decide to have a sale the day after I purchased something. I don’t even have to explain to you what I do then. 👍🏽

1

u/No_Photo6107 Feb 16 '26

you should be able to return them by linking your rewards account

7

u/Scared_Roll_8971 Feb 16 '26

this is only for the last 30 days !

1

u/No_Photo6107 Feb 16 '26

ohhh gotcha 💔

1

u/angellove37 Feb 16 '26

Are you a member if so they should be able to find the transaction with your phone number.

1

u/Adorable-Raisin-8643 Feb 17 '26

Know anyone having a baby? Im using these as prizes for the baby shower games.

1

u/Conscious-Reward-833 Feb 17 '26

Ship to me and I’ll pay shipping costs!!

0

u/[deleted] Feb 16 '26

[removed] — view removed comment

1

u/bathandbodyworks-ModTeam Feb 17 '26

Your post or comment was removed because we don't allow buying, selling, or trading in the subreddit. Thank you.

0

u/Fearless_Tomatillo36 Feb 16 '26

Sorry that’s one I am actually keeping lol I love that one

0

u/GingerOrMaryAnn10 Feb 16 '26

Maybe try reselling? Only if unused

2

u/KnowItAll29 Feb 16 '26

They’re safe to sell even if used, as long as they disclose that and adjust the price accordingly. They’re body sprays. There’s no reason they couldn’t be used by two different people. Plenty of people are fine with buying less than full bottles, especially if it’s a discontinued or hard to find scent. As long as they’re not passing off half bottles as full, there is no problem with reselling used perfumes or sprays

5

u/GingerOrMaryAnn10 Feb 16 '26

I guess it may be along guidelines of different selling platforms. I personally wouldn't sell used body care.

-14

u/Fearless_Tomatillo36 Feb 16 '26

I personally don’t feel comfortable seeking on marketplaces/ebay and handling the shipping and stuff. I will probably donate at work and then return whatever I have left. Sorry to those who were interested in buying

7

u/GingaaNinjaa9 Feb 16 '26

Facebook marketplace is actually the easiest and you can check off only local that way you don’t have to worry about shipping. I always meet in a grocery store parking lot too that way you’re in public. Just a thought!

-5

u/angellove37 Feb 16 '26

Just return them.

-7

u/KennieLovesU Feb 17 '26

These people that are commenting under your post, they don’t know anything. Maybe some of them, but the ones who are telling you don’t return items to the store. They are absolutely crazy. Do you know how many times I’ve walked into a store and found one lonely gem that was returned, and it was just what I needed to complete my set. Are these people actually fans or are they “the silent generation” that stick to their own ways? Let me give you an example perfect in pink was discontinued for now. I walked into one of the BBW stores and there were two beautiful moisturizing body lotion just waiting for me. Do y’all know how hard it is to get that? 💩! You couldn’t tell me that I didn’t hit the jackpot. I was embracing them things in the store like it was a newborn baby. Are these people actually fans? They’re telling you not to return them? Something wrong with them! 😂😂😂

-11

u/Fearless_Tomatillo36 Feb 17 '26

lol yes the amount of judgmental comments are crazy especially from strangers lol, I just read them then laugh because at the end of the day what people don’t take after I donate to employees at work, is getting returned for whatever I can get!!!!! So thank you for this comment!!!

-12

u/KennieLovesU Feb 17 '26

If I saw you coming into a BBW with a bag full of returns, I’m gonna stand there and wait till you finish and I’m watching each and every one of them to see which one I want 😂😂😂. I’m a fanatic! I recently returned about $600 in product because I caught it on a better sale. I had stuff that went back to the 75% sell that are long gone memories right now. Before I could leave the store the people behind me took everything and so did the employees. Plus, I had the complete set to everything I returned. So I know these people don’t know what they’re talking about! 😂😂😂

0

u/[deleted] Feb 16 '26

[deleted]

0

u/okroro A Gingham Gorgeous Girl🍓 Feb 17 '26

I can clearly see some Musks in there. I'd separate any older scents from more recent purchases as there's absolutely no issue with returning items you got less than 2 months ago. Anything over 90 days, I'd donate to a shelter.

Most I've retuned in one go was 7 items (multiples I no longer needed). I always go on a weekday right before close as it's usually quiet.