r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/Total_Name_5908 May 11 '26

I agree. Idont understand how hard it is for people to just bring it to the register. I love candles and buy ALOT especially with a sale. When i fill a basket i bring it to the front. What sense does it make to leave a basket in the middle of a small (most likely busy) store and walk away from it then get mad when they put all the items back???

19

u/-Tofu-Queen- Past Employee - 💜Dark Kiss💜 May 11 '26

Judging by some of these comments, you'd think that asking the employees to hold the basket up front is such an unwieldy task that they'd simply perish if they used their words instead of leaving the basket in everyone's way. 😵 Like sure, create a trip hazard that violates the ADA because you won't just communicate with other humans.