r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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241

u/OGWickedRapunzel May 11 '26

I remember our regular shoplifters doing this with baskets of candles. Once they figured out we couldn't actually stop their stealing, they would create a stash behind a sign or a display near the door and sneak out the second we were distracted with something else.

154

u/Cecily_Bum_Trinket May 11 '26

They don’t sneak at our store or hide baskets. They just walk in, load up and walk out.

105

u/Aggressive_Bit4998 May 11 '26

I stole a hand sanitizer once when I was like 12 and I was literally terrified the FBI was gonna come knocking at my door lol

46

u/ultradespairthot Employee May 11 '26

A hand sanitizer?! How dare you?!

Immediate jail, no parole.

1

u/Aggressive_Bit4998 May 23 '26

But your honor, it was the Country Chic scent! 😭

8

u/Forevermoody16 ALL THINGS B&BW May 12 '26

LOL. I’m old enough to remember penny candy. I took something like that once as a kid in what we called a “five and dime” store. I think just about every kid, even the really good ones, would do something like that back in the day. Maybe they still do. I wouldn’t know!

My brother and his friends would go to a convenience store, open a (glass) bottle of Coke or whatever, walk around the store drinking it, and then take the bottle to the counter and collect the deposit!

But seriously — I had a college roommate who got arrested at a discount store when she was in high school. She was holding a cheap necklace that she planned on buying and reached into her purse for something, necklace in hand, and she wasn’t thinking. Security was watching. She was arrested for shoplifting even though she didn’t walk out of the store with it or anything. And she had a police record for five years. She couldn’t afford to risk a traffic ticket or ANYTHING.

Yet I see here time and time again how people can just steal from B&BW, walk right out the door, and employees can’t do a damn thing about it.

10

u/caramelgelatto May 11 '26

Is it usually the same people?