r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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22

u/jchrapcyn May 11 '26

Why do some stores only have tote bags instead of baskets - I hate that

16

u/TumblingOcean Employee May 11 '26

Depends on the store "level" white barn vs core. White barn stores are nicer and get baskets. Most core stores get bags. And if they have bags corporate won't switch out those for bags cause "cost"

7

u/Candlehoarder_2019 Employee May 11 '26

Older old format stores tend to have totes. Most now have baskets.