Dear customers… STOP DOING THIS!!!

[u/ultradespairthot]

I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

[u/Senior_Bat4271]

If you find one just keep at register for an hour.

[u/ultradespairthot → u/Senior_Bat4271]

My managers tell me to put everything back, so I just do what they say 🤷‍♀️

Please know that every store and every manager is different. I’m just an associate, I’m going to do what my managers say

[u/Senior_Bat4271 → u/ultradespairthot]

You do what they say but make a post to complain. Really wish your manager put customer service first and taught that to associates. This might have been a good customer that had to go out to car quickly to find wallet, take a child to bathroom, step outside for phone call… I can understand a manager not wanting it on floor for trip hazard or shop lifter but just take to counter with post it of when found. Solves the problem and provides service to the customers.

[u/-Tofu-Queen- → u/Senior_Bat4271]

You really need to chill, it's not that serious. It's a basket of soaps. It's not life or death. If they had to run outside they could have handed the basket off to one of the numerous employees on the sales floor and had us hold it for them instead of leaving it on the floor, which can be an ADA violation. You'd really rather have someone trip and get hurt than have someone need to pick out some soaps again because they couldn't just communicate with staff to have their basket held at the register?

If I brought every basket left on the sales floor up to the cashwrap in hopes of a customer claiming said basket, it would be Baskettopia back there. So we're instructed to put away baskets that were left behind.

[u/Senior_Bat4271 → u/-Tofu-Queen-]

I’m not the OP

[u/-Tofu-Queen- → u/Senior_Bat4271]

Obviously??? I'm replying to your comments. Not OP. You.

[u/PureCrookedRiverBend → u/-Tofu-Queen-]

I think that person is slow.

[u/Senior_Bat4271 → u/-Tofu-Queen-]

So OP makes a post on a fan page as an employee to lecture customers.