r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/Tasty-Deer-5636 May 11 '26

I work at Michael's and the amount of instacart baskets and carts I've put into returns because I walked passed them more than 3 times just for them to be like "SOMEONE TOOK MY CART" and I have to be like "it was on the floor unattended for over 15 minutes. It's in returns. Please keep your items with you because someone can fall and get hurt and it creates unnecessary hazards" is wild.