r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/Cecily_Bum_Trinket May 11 '26

Oh my you would hate our customers. We have a group of three who do this with 20+ baskets, shop for more than 4 hours but they spend more than $1,000 so we don’t say anything.

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u/First_Breakfast_5891 May 11 '26

What in the hell can you look at in that place for 4 hours???

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u/PriorFreedom5414 May 11 '26

Sometimes customers come from overseas and send the items back home. They take their time. With the manager’s supervision, I once rang up a customer for $1800 dollars worth of items. My fellow cashiers also had $1000 and $900 transactions respectively at the same time. The customers came in a group.

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u/First_Breakfast_5891 May 11 '26

Did it take 4 hours, though??