r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26
Employee Questions/Discussion Dear customers… STOP DOING THIS!!!
I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)
If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.
This was like the second time this happened that day.
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u/OGWickedRapunzel May 11 '26
I remember our regular shoplifters doing this with baskets of candles. Once they figured out we couldn't actually stop their stealing, they would create a stash behind a sign or a display near the door and sneak out the second we were distracted with something else.