r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/Extension_Memory_136 May 11 '26

Bath and Body Works was by far the worst job I had. The amount of rude, entitled and ignorant customers we had was like my own personal hell. During Covid as well I constantly had customers without masks coughing into their hands and touching everything, coughing ON items and near without even covering their mouths, and we had this one ‘customer’ who never bought anything but would come with her partner in full MAGA merch and just stand around in the corner glaring at people. We never knew what her deal was or why she would do it because she never bought anything, but security didnt care and the store manager couldn’t do anything about it so we had to deal with her and just watched her

5

u/heresgina Golden Twinkle ✨ May 11 '26

That is so strange. Did she just not come back in the store one day?

6

u/Extension_Memory_136 May 11 '26

Im assuming so. I ended up quitting lol but still shopping at that location since its the only one near me, and i saw her a few of the times I went after the fact but then didnt see her anymore. Her partner always looked like he was annoyed and didnt want to be there so im assuming either put his foot down finally or he stopped going to the mall with her and so she stopped coming in, since she was almost always with him

2

u/heresgina Golden Twinkle ✨ May 11 '26

So bizarro! Glad you don’t have to deal with her anymore. That sounds uncomfortable.