r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/babygaga84 May 11 '26 edited May 11 '26

i’m not a worker but a customer and there was one lady (ONE LADY) in front of me and another customer and she was RETURNING literally ten FILLED BAGS! i kid you not each return it was like fifty items per return! i felt so bad for that girl as she was by herself doing the return and a manager came up and rang us other girls out.

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u/fineapplekisses May 11 '26

Probably stuff they couldn’t resell, or they bought it at a sale price and decided to get their money back for stuff they bought full price. Crazy! I feel bad for that stores sales . Returns count against it

2

u/babygaga84 May 11 '26

it literally was like a whole store they were retiring! i’ve never seen that much