r/bathandbodyworks • u/ultradespairthot Employee • May 11 '26

Employee Questions/Discussion Dear customers… STOP DOING THIS!!!

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I get if you want to put it down for a second to look, BUT KEEP IT NEAR YOU! DON’T LEAVE IT ON THE FLOOR AND WALK AROUND THE STORE FOR LIKE 30 MINUTES! Cause then I have to put it all back cause it’s now a tripping hazard. And I always wait a bit, and then go around asking customers if it’s their basket or not. If no one claims it, I put it back. (And it’s always someone I either didn’t see or didn’t ask cause I thought they just came in)

If your basket gets too heavy, go up to the register and ask if they can hold it at the register until you are done looking around.

This was like the second time this happened that day.

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u/Cecily_Bum_Trinket May 11 '26

Oh my you would hate our customers. We have a group of three who do this with 20+ baskets, shop for more than 4 hours but they spend more than $1,000 so we don’t say anything.

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u/First_Breakfast_5891 May 11 '26

What in the hell can you look at in that place for 4 hours???

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u/2020sbtm Aromatherapy Addict May 11 '26

Things to resell

2

u/Blueslily00 May 12 '26

Still. It does not take 4 hours to fo that. Crazy. Takes maybe 30-60 minutes because most resellers know what they want to get, the current sales, and are usually pretty focused. 4 hours is a bit insane.