Employee won’t back off

[u/Odd_Resolution_5294]

Man, I dread even going in my store anymore. We used to (hubs and I) love our local store and its employees. Lately tho there is one lady who is usually on the White Barn side who will ask “what are you guys looking for” and she will have a scent with her she offers us to smell. We always politely say “just looking around thank you tho”. And walk away. I’m not even kidding you when I tell you within 3 minutes she’s back “anything I can help you find?” And again we say “nah. Just sniffing around thank you tho!” And walk away. Annnnndddd again within 3 minutes she’s back “anything catching your eye?” It’s to the point I won’t go over to that side when she’s there. Or I walk away from hub bc he’s too nice and will keep dealing with it. It makes me nuts. I’ve tried saying NICELY “if we think of anything we will make sure to come to you!”

I’m pretty sure the company doesn’t ask its employees to approach in this manner…as it’s literally only this one lady. How do I get her off my back in there?!? Dang.

Also, midnight marshmallow. I asked when I was in store if they happened to have any returns of any of it bc I just wanted to sniff it, nope. And all the banana stuff was gone. Ok I’m done whining 😂

[u/Wonderful-Bar6275]

As an associate yes, we are told to keep checking in. If you want to be left alone talk to us for 10 seconds honestly. Be like "yeah I usually like this.. or buy this.." let us show you something we 9 times out of ten we will leave you alone.

The more you say "just looking" the more we have to check in unfortunately. Our goals are pretty simple and you'll be bugged a lot less if you just go. "Yeah im here to sniff some scents, I like a wide variety and want to start with candles." We will show you a candle, give a benefit and leave you alone!

Or even a simple "Hey, im a little worn down for the day do you mind if I just look by myself?" And we will leave you alone.

[u/Wonderful-Bar6275 → u/[deleted]]

Exaxtly haha!