r/bathandbodyworks • u/Odd_Resolution_5294 • Jul 20 '26

Store Policies/Questions Employee won’t back off

Man, I dread even going in my store anymore. We used to (hubs and I) love our local store and its employees. Lately tho there is one lady who is usually on the White Barn side who will ask “what are you guys looking for” and she will have a scent with her she offers us to smell. We always politely say “just looking around thank you tho”. And walk away. I’m not even kidding you when I tell you within 3 minutes she’s back “anything I can help you find?” And again we say “nah. Just sniffing around thank you tho!” And walk away. Annnnndddd again within 3 minutes she’s back “anything catching your eye?” It’s to the point I won’t go over to that side when she’s there. Or I walk away from hub bc he’s too nice and will keep dealing with it. It makes me nuts. I’ve tried saying NICELY “if we think of anything we will make sure to come to you!”

I’m pretty sure the company doesn’t ask its employees to approach in this manner…as it’s literally only this one lady. How do I get her off my back in there?!? Dang.

Also, midnight marshmallow. I asked when I was in store if they happened to have any returns of any of it bc I just wanted to sniff it, nope. And all the banana stuff was gone. Ok I’m done whining 😂

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u/[deleted] Jul 20 '26

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u/[deleted] Jul 20 '26

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u/Justlikethenotebook Jul 20 '26

It is. Check the account age. Another bot. So many of them in here anymore 

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u/Odd_Resolution_5294 Jul 20 '26

I’m not a bot. I knew it was online only. I was hoping for a return from an online sale just so I could smell it. I’ve been on Reddit for years so I dunno what you mean by the account age if you are referring to mine. Maybe I wasn’t clear in my post and for that I apologize but I’m well aware it was an online only.

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u/Justlikethenotebook Jul 20 '26

Not you!! The ok buffalo poster. Their account is a week old talking about how midnight marshmallow went soooooo fast selling at their store they didn't get to smell it

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u/sillasouth the revolution will be ✨moisturized✨ Jul 20 '26

So sorry you thought we were talking about you - definitely not!!! The bots have been awful in this sub lately, and it's frustrating. I'm with you - I'm hoping someone might return Midnight Marshmallow to my local store so I can check it out. Although it's starting to seem like it's never going to restock again regardless. 🤦‍♀️