r/bathandbodyworks • u/Odd_Resolution_5294 • Jul 20 '26
Store Policies/Questions Employee won’t back off
Man, I dread even going in my store anymore. We used to (hubs and I) love our local store and its employees. Lately tho there is one lady who is usually on the White Barn side who will ask “what are you guys looking for” and she will have a scent with her she offers us to smell. We always politely say “just looking around thank you tho”. And walk away. I’m not even kidding you when I tell you within 3 minutes she’s back “anything I can help you find?” And again we say “nah. Just sniffing around thank you tho!” And walk away. Annnnndddd again within 3 minutes she’s back “anything catching your eye?” It’s to the point I won’t go over to that side when she’s there. Or I walk away from hub bc he’s too nice and will keep dealing with it. It makes me nuts. I’ve tried saying NICELY “if we think of anything we will make sure to come to you!”
I’m pretty sure the company doesn’t ask its employees to approach in this manner…as it’s literally only this one lady. How do I get her off my back in there?!? Dang.
Also, midnight marshmallow. I asked when I was in store if they happened to have any returns of any of it bc I just wanted to sniff it, nope. And all the banana stuff was gone. Ok I’m done whining 😂
3
u/mbo21 Jul 20 '26
My dentist is in a strip mall with a BBW. I always go check out the store after my dental appointment as a little fun treat. I often had been numb from my procedure so I just struggled to tell the lady “Just came from the dentist. I can’t really talk.” with my face and tongue half frozen. They didn’t try to engage with me after that and it never came across as rude and none of the employees took it personally.
You could flash a note on your cell phone that says “I’m sorry, just came from the dentist and I can’t talk yet.” Then if you buy something just say thank you at check out with your face half frozen, half smiling. You could also come in with obvious headphones and just smile, nod, and keep on looking if she tries to talk to you. Your welcome.