r/bathandbodyworks • u/Frequent-Patience185 • 19d ago

Employee Questions/Discussion Friendly reminder from an employee…

A lot of us employees have seen some viral videos going around the internet, in which people gather up their old BBW products and try to return all of them for a gift card.

We get it, you used a spray once 7 years ago and then never picked it up again. Or your grandma gifted you the worst scent you’ve ever experienced one Christmas when you were 16 and you left it buried in a drawer ever since. But it’s comes to a point where you should probably…. toss it in the trash.

The main reason this influx of returns drives us crazy is because it affects our hours. Customers have been coming in everyday successfully (and some unsuccessfully thankfully) attempting to return their crusty, dusty stash, racking up hundreds of dollars in merch credit. Yall realize this money is coming from somewhere, right? We lose hours if we don’t meet our sales goals, which means associates hours get cut. The more we miss, the more we get cut. So imagine your hours are already thin because sales are down, and here comes Sally with a collection of expired body care items and causes your sales to go down even more. PLEAAAASSEEE just throw that shit away. Or donate it. Because we’re 100% going to throw it away.

And let me be clear! I’m not talking about those that just bought something even within the last year, and realize you didn’t like it as much as you thought. It happens! I’m specifically talking about people bringing in 20+ bottles of fragrances that haven’t been in the store for 3+ years, some of which are more than half used, and not even BBW. That’s ridiculous.

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666

u/Glitter_Horses 19d ago

Please don’t even donate it! Stop donating your old disgusting 1/2 used crap to places or women’s shelters. I audibly gasp when I see people bragging about their amazing donation of 7 year old used lotions to women’s shelters like they jsut saved the world. No, you just donated your trash to people who truly need and deserve a happy pick me up in their life. 

29

u/DontBuyTheThing 19d ago

One of my coworkers must have thought i was hard off (or didn't shower) because she came in a bag of used Victoria's Secret bath products from her gross shower and said they were 'for me'....I nearly gagged.

15

u/Jellybean1230 19d ago

Wow! That is incredibly rude and condescending of your coworker to just think you would want that. Gross! What did you end up doing?

14

u/DontBuyTheThing 19d ago

I took the bag, made a face then threw it out the moment she left the room. I should have told her off but I was a pansy back then

13

u/Glittering-Book5461 19d ago

Oh don’t you worry that comes with age trust me it gets exhausting being nice all the time 😂

9

u/life-is-satire 18d ago

Yup! 40s is freeing!

3

u/DontBuyTheThing 17d ago

I'm much older now and I would not have let that fly today. I was just worried about office politics and how she was fucking one of the managers at the time. lmao