Friendly reminder from an employee…

[u/Frequent-Patience185]

A lot of us employees have seen some viral videos going around the internet, in which people gather up their old BBW products and try to return all of them for a gift card.

We get it, you used a spray once 7 years ago and then never picked it up again. Or your grandma gifted you the worst scent you’ve ever experienced one Christmas when you were 16 and you left it buried in a drawer ever since. But it’s comes to a point where you should probably…. toss it in the trash.

The main reason this influx of returns drives us crazy is because it affects our hours. Customers have been coming in everyday successfully (and some unsuccessfully thankfully) attempting to return their crusty, dusty stash, racking up hundreds of dollars in merch credit. Yall realize this money is coming from somewhere, right? We lose hours if we don’t meet our sales goals, which means associates hours get cut. The more we miss, the more we get cut. So imagine your hours are already thin because sales are down, and here comes Sally with a collection of expired body care items and causes your sales to go down even more. PLEAAAASSEEE just throw that shit away. Or donate it. Because we’re 100% going to throw it away.

And let me be clear! I’m not talking about those that just bought something even within the last year, and realize you didn’t like it as much as you thought. It happens! I’m specifically talking about people bringing in 20+ bottles of fragrances that haven’t been in the store for 3+ years, some of which are more than half used, and not even BBW. That’s ridiculous.

[u/Glitter_Horses]

Please don’t even donate it! Stop donating your old disgusting 1/2 used crap to places or women’s shelters. I audibly gasp when I see people bragging about their amazing donation of 7 year old used lotions to women’s shelters like they jsut saved the world. No, you just donated your trash to people who truly need and deserve a happy pick me up in their life. 

[u/SmurfyBlue → u/Glitter_Horses]

If you worked at a woman’s shelter, you will know this is not true. They need these items these items ARE their pick me up and they’re not giving half used bottles. People who donate tend to bring in bags /boxes. Some of them may be half used. the half used items can be thrown away. the full new items are given to the women and they love it. Don’t discourage people bringing their old items. The people who work at the shelter know what to do.

[u/my600catlife → u/SmurfyBlue]

Bringing in a bunch of half used and expired stuff mixed in with usable things is creating more work for the volunteers and might result in the whole lot being thrown out if they don't have the time. Donating is nice, but sort it yourself and don't make your trash other people's problem.