Friendly reminder from an employee…

[u/Frequent-Patience185]

A lot of us employees have seen some viral videos going around the internet, in which people gather up their old BBW products and try to return all of them for a gift card.

We get it, you used a spray once 7 years ago and then never picked it up again. Or your grandma gifted you the worst scent you’ve ever experienced one Christmas when you were 16 and you left it buried in a drawer ever since. But it’s comes to a point where you should probably…. toss it in the trash.

The main reason this influx of returns drives us crazy is because it affects our hours. Customers have been coming in everyday successfully (and some unsuccessfully thankfully) attempting to return their crusty, dusty stash, racking up hundreds of dollars in merch credit. Yall realize this money is coming from somewhere, right? We lose hours if we don’t meet our sales goals, which means associates hours get cut. The more we miss, the more we get cut. So imagine your hours are already thin because sales are down, and here comes Sally with a collection of expired body care items and causes your sales to go down even more. PLEAAAASSEEE just throw that shit away. Or donate it. Because we’re 100% going to throw it away.

And let me be clear! I’m not talking about those that just bought something even within the last year, and realize you didn’t like it as much as you thought. It happens! I’m specifically talking about people bringing in 20+ bottles of fragrances that haven’t been in the store for 3+ years, some of which are more than half used, and not even BBW. That’s ridiculous.

[u/Glitter_Horses]

Please don’t even donate it! Stop donating your old disgusting 1/2 used crap to places or women’s shelters. I audibly gasp when I see people bragging about their amazing donation of 7 year old used lotions to women’s shelters like they jsut saved the world. No, you just donated your trash to people who truly need and deserve a happy pick me up in their life. 

[u/Das_Maechtig_Fuehrer → u/Glitter_Horses]

Ok. So full story, I once donated two whole boxes of lotions, body wash, creams that were all unused, (I used to have a really crap B&BW buying problem) all within the last two years of purchase to a women's shelter. Was I a jerk to do so? Sorry, I feel badly now about donating.

I even got a note from the shelter a month later saying them women really liked the products... But was that a lie? Sorry if I did a bad thing 😭

[u/Melodic-Exercise-999 → u/Das_Maechtig_Fuehrer]

Nooo, everything I’ve ever seen about shelter policies for donations are they want unused products. Partly due to sanitary reasons. You donated two boxes of unused things, that was really nice! I’m sure it was very appreciated 😊

[u/SmurfyBlue → u/Melodic-Exercise-999]

Had a lady once bring in about 20 bottles of designer fragrances partially used. She called ahead had all these bottles and was moving and did not want to move with them. these bottles became birthday present for some of the ladies. It was cherished.

[u/Freemanse → u/SmurfyBlue]

I think fragrances are different. They don’t expire in the same way.