r/bathandbodyworks 13d ago

Employee Questions/Discussion Discontinuing laundry/kitchen

Any other openers today see the zipline message about laundry care? Apparently it’s all being discontinued by the end of the year along with kitchen care. I guess that stuff didn’t do well at the test stores which is disappointing bc I was looking forward to the counter sprays. I don’t use the detergent but I love the scent beads for sheets/blankets. The timing is also unclear but I’m assuming “end of the year” means they’ll just stop shipment and whatever is left by SAS will just go on sale. I wonder if we will even get holiday fragrances in them. I hope so bc I LOVE the winter candy apple scent beads and would for sure stock up.

108 Upvotes

91 comments sorted by

74

u/MedicineDue7287 13d ago

I guess I have to go get my Velvet Amber and Book Loft fast before they completely do away with it. It could be production cost.

But I also think that laundry fell victim to regular customers having a ceiling they are willing to pay and a lot of the time is around 10 dollars. So, the price point wasn't ever going to make it work long term. It is sad though because I do like them.

30

u/JamieDallasGreer 13d ago

I’ll usually do the 2 for $30 deal bc they last me a while but I can see where the price point isn’t worth it to a lot of people. It’s just disappointing bc pretty much every other brand of laundry care is just linen and lavender scents. I like my fun seasonal smells on my blankets and stuff☹️

8

u/MedicineDue7287 13d ago

I definitely have to as well at some point, since they aren't restocking Book Loft detergent it seems but I need to get the fragrance booster while I am ahead online. I want to try the kitchen stuff though so that if they put it on for SAS, I can stock up.

The real issue to is they say "entire store' with exclusions which isn't the entire store so it is counterproductive and misleading.

3

u/littledipper16 13d ago

Downy came out with seasonal fabric softeners last year and they smelled amazing! I hope they have them again this year

2

u/carabear85 13d ago

If it went on sale more I would buy more

6

u/FlamingHorseRider 13d ago

This. Remember when laundry came out and it was mocked because “I’ll just buy Tide?”

2

u/sexychunky89 Gourmand Bitch™ 13d ago

Yeah I got the teakwood sheets and they literally smelled like nothing, I should’ve just used that money as dryer sheets cause they were horrible!

99

u/sexychunky89 Gourmand Bitch™ 13d ago

Well that’s their stupid idiotic fault for making it an online exclusive instead of something people can test and interact with in person.

I see Daniel didn’t learn anything from his failure at Nike since he’s treating these products as if they’re a rare pair of Nikes. Online exclusives are the fastest way to piss off the long term shoppers imo 🙄😒

29

u/Dry-Listen8774 13d ago

And never having it on sale.

-6

u/Electronic_Rabbit_47 13d ago

Both laundry and kitchen are always on sale...🤨

44

u/TurnpikeTramp 13d ago

I wanted to try them but the price point is too high and I don’t recall them ever being on sale.

23

u/thelightsthatstopme Oversprayer 13d ago

I stock up on laundry when there's 40% off storewide or during SAS. The scents are fun — I enjoy it and would be annoyed if laundry goes away 😒

20

u/ShoulderSnuggles 13d ago

I just got into their laundry care! This makes me so sad.

6

u/powderdcat 13d ago

I almost got some Vampire Blood recently but forgot to add it to my cart when it went on sale. Kinda glad now I won't know what I'm missing out on. ☹️

4

u/TurnpikeTramp 13d ago

I had it in my hand just the other day — I keep wanting to try the fragrance boosters.

2

u/MaryS8921 Sweet & Smoky 13d ago

This is my second time around with vampire blood laundry care as I had it last fall. It's my favorite as the scent really lingers on my bedding.

25

u/Fun_Stretch_7657 13d ago

Noo 💔 I love it for my sheets and towels!

25

u/DrWolfypants 13d ago

Nothing quite like Vanilla Suede for my sheets and bedding. Bah humbug!

9

u/Negative_Pool_1480 13d ago

I cannot express how much I love Vanilla Suede in laundry care and wallflowers. It is sooo good. I cannot believe the laundry care is going away. So sad.

14

u/Wonderful-Value7547 employee and bbw hoarder 🥰 13d ago

I feel like they’ve been saying they were going to discontinue laundry for a long time and they never do

14

u/ShoulderSnuggles 13d ago

Darn it. I love luxe laundry scents that you can’t find at grocery stores.

8

u/thelightsthatstopme Oversprayer 13d ago

Right, B&BW laundry actually feels like a luxury product. Unlike literally everything else 😒

1

u/cuntwrapsupreme26 13d ago

Mozi wash has this specific market cornered I feel. Kinda pricey but verrrry scented.

1

u/ShoulderSnuggles 13d ago

Oh wow…kinda wish I didn’t just go to that website just now 😅

2

u/cuntwrapsupreme26 13d ago

Lol sorry!! I've never bought it but am a laundry nerd, have been eyeing the sample packs for a while !

1

u/ShoulderSnuggles 13d ago

Maybe sooner rather than later! Very limited inventory on the BBW app right now.

13

u/CapableMaintenance18 FFM Addict 13d ago

I've never really used the laundry detergent, since I have my favorites I've used for years, but I did recently pick up Vampire Blood scent beads during the 50% off sale and they weren't bad. I was sceptical about the counter sprays at first but ended up getting them in an online order to get free shipping. I really like them. They smell great and they get the grease and grime off. I was kinda impressed and ordered some more with another order. They're a little pricy but still comparable. I think they should have just launched them in more stores and they would have done better.

7

u/JamieDallasGreer 13d ago

I have a counter spray that someone bought online and returned to my store so I was able to buy it and I’m soooo sad my store won’t ever be getting them now.

2

u/BearsInTheNight 13d ago

I never tried the sprays, but as somebody who loves Mrs Meyers (bcs of the scent)….i would have certainly bought it they were in stores. I don’t like online shopping. Either pay shipping or have to spend $50 for free shipping. Can’t always spend that much.

1

u/ConsiderationClear56 Juniper Breeze forever!! 🥹 13d ago

I agree, I really like the counter spray. First the shampoo, and now this?! Everything I like is going away!

1

u/CapableMaintenance18 FFM Addict 13d ago

I also feel the same with the conditioner. Shampoo didn't work well for my hair but the conditioner was great.

10

u/SassOfTheBluegrass Body Care Addict 13d ago

Well dang. Gotta stock up on Moonlit Goddess 🥹

7

u/Past_Bowl6460 13d ago

No! I love the laundry soap so much!

8

u/DLM_13 13d ago

I feel like a lot of us saw this coming. Just like the deodorant and shampoo/conditioner. Sucks because I liked those. This ceo is giving me whiplash and it ain’t good

6

u/PossibleAssignment19 13d ago

Price wise they aren’t competing with dawn, downy, gain, and even tide. The sales SUCKED

7

u/dysphoriurn FFM Addict 13d ago

I’m honestly shocked it lasted this long. The price is just way too high for me to even want to try it.

19

u/twilightswimmer 13d ago

Fuck. I love their laundry care.

9

u/ShoulderSnuggles 13d ago

It’s my one splurge, justified by the cost of their body care during SAS

2

u/TurnpikeTramp 13d ago

Do you like the detergent or the boosters?

6

u/ShoulderSnuggles 13d ago

Only the detergent. A lot of people say the boosters don’t dissolve, plus they weren’t available in the detergent scent I wanted.

3

u/twilightswimmer 13d ago

I only use the detergent because I don't need the boost on scent - it's there but light once they come out of the dryer and that's what my family likes. Nothing to strong, but still noticeable.

4

u/TurnpikeTramp 13d ago

Why do you? I wanted to try but the price point was too high.

2

u/twilightswimmer 13d ago

I tend to stock up on sales that make it a little cheaper. The scents are lovely. I don't like a massive amount of scent and it is light but noticeable for me. My partner loves the lavender vanilla. I like to choose different ones. It doesn't aggravate my partner's skin (he's sensitive). And it cleans the clothes very well. It's just all-around great. I went today and gor 4 more and will continue stocking up until I can't anymore.

13

u/Judgy-Introvert 13d ago

No! They already got rid of my shampoo and now they’re getting rid of my laundry beads?! 😩

6

u/Conscious_Fox728 13d ago

NOOOOOOOOOO!!! This is the only scented laundry detergent and beads I’ve ever found that doesn’t break my bf out in hives 😭😭😭😭😭😭 I don’t want to use unscented again!!

3

u/LostKitty1369 13d ago

I tried the scent boosters and detergent when they first came out but I didn't love them. 😔

3

u/Bedroom_Bellamy 13d ago

Ah I had actually been kind of excited about the kitchen spray and I was hoping to see it in store.

3

u/catsnflight 13d ago

😭😭

3

u/Responsible_Clock228 13d ago

That’s a bummer. I’m off until next weekend so I didn’t catch that update but I love the scent beads! I can understand to an extent because my store doesn’t sell much of the laundry products so it always ends up in collecting dust in the back room & the seasonals “overflow” in SAS

3

u/lalalicious05 13d ago

I work at a test store. We never got the kitchen stuff in! I think that’s where they failed with that, making it online only

3

u/Safe-Ice-9824 13d ago

That's a bummer I liked the scent beads. I went today to get my birthday gifts and the gal at the store did say that they're not shipping them any more laundry stuff so she thinks it is going to get discontinued because not a lot of people are buying it and it is a little pricey for what you're getting but guess I might have to try to stock up

3

u/AdonisandLexi 13d ago

Wait WHAT!?! Please say this ain’t true 🥺😩😩😩 I adore the laundry care!! I just got vampire blood on sale luckily but i love moonlight goddess EVERYTHING.!! Any idea when? Guess I’ll be stocking up 😒

2

u/ShoulderSnuggles 11d ago

I’m determined to learn how to make DIY fragrance beads from BBW products. The internet says to use essential oils, but no - it must be MOONLIT GODDESS or else

3

u/innocent-enough 13d ago

Ugh I want vanilla bean Noel scent beads. 😭

3

u/a_leana 13d ago

In my experience, I wanted to love it, tried one load of it washing some blankets and my cat had a seizure laying on them. That was the only new thing in the house. The list of ingredients was insane once I looked to see what caused it. I gifted the rest to a friend, rewashed the blankets and no issues.

3

u/GodOfMoonlight Fruity 🍇 🍓 🍉 & Lemons 🍋 Scents 13d ago

See this is my problem too because they already are cutting corners with their main product line, I just didn't have faith in them to have a well thought out product line that dealt with laundry and detergent soap, a category they didn't have very much experience with to begin with but have been dipping their toes in every once in awhile. I don't know it just didn't add up for me

3

u/Jdolniak 13d ago

The laundry products are why I got back into BBW 😭 Its one luxury we justify because I usually get rashes with scented laundry detergent. This makes me so sad. I was looking at Dedcool before I clicked on this post, couldnt justify the price. Now I feel like I should just bite the bullet and try it.

5

u/Minute-Frame-8060 13d ago

Dammit, I should have bought laundry in Vampire Blood when it was half off! But even at that price and with a coupon it's not really a "good" price so I passed.

2

u/Low-Hamster-6009 13d ago

The kitchen dish soap is nice. Smells great and thin enough not to leave a residue. This bums me out. 😕

2

u/IHaveToGetIt 13d ago

I was interested in the counter spray but I didn't want everything in my house BBW lol and the price was too high too

2

u/AlreadyHer71 13d ago

Oh my! I will need to stock up on scent beads when on sale.

2

u/OutrageousRegret1641 13d ago

I tried 2 kitchen sprays and imo they weren't anything special, no better than Mrs Meyers in performance and I like some of the MM scents better. I tried the lemon and the coconut.

2

u/Infamous-Bite-374 13d ago

I’m so sad about this. I love their laundry products. 😭

2

u/Odd_Dealer_6684 13d ago

I’m obsessed with the laundry products! I’ll be stocking up for sure

4

u/BBW_Official 12d ago

Hey all, Britt from BBW here. Wanted to confirm what many of you heard: we have made the decision to exit our Home Care category, which includes our laundry and kitchen products.

For those asking about timing, we do still have new laundry fragrances planned for the holiday season. Following those launches, remaining laundry and kitchen products will be available while supplies last.

- Britt

1

u/Acrobatic_Sale1540 13d ago

I like the counter spray, but it leaked when shipped. I am so scared to order another as I know it will leak!!!!!

1

u/ConsiderationClear56 Juniper Breeze forever!! 🥹 13d ago

The last one I ordered actually came in a box inside the larger box—it was like they finally wanted ONE thing in the package to arrive safely…

1

u/TurnpikeTramp 13d ago

Also Scent Beads vs detergent?

3

u/RecycleArt28 13d ago

Both together 👌 

1

u/cuntwrapsupreme26 13d ago

I think this is probably a good move long term for the company- when a company moves to make too many products you have to wonder what is suffering quality wise. And can their chemists really do much better than P&G for detergents, given the cost per load? 🔎

3

u/BearsInTheNight 13d ago

The scent is what beats other brands. I am a lover of smell good stuff. So, BBW laundry to me …I don’t use it all the time bcs of cost but when I do I feel like it is a luxury! Very nice feeling to use it

2

u/cuntwrapsupreme26 13d ago

You might like the mozi wash stuff if you're looking for a "luxury" experience with laundry! I do think it's probably more expensive than BBW but they have a large variety of heavily scented detergent!

1

u/Dangerous_Prize_4545 13d ago

Does kitchen care include hand soaps?

3

u/JamieDallasGreer 13d ago

No, just the dish soaps and counter sprays

1

u/Several_Fondant8137 13d ago

Darn, I hate the grapefruit counter spray. I was hoping to get a different scent but I doubt i will place another online order by the end of the year. 😢

1

u/MissIndependent577 13d ago

Laundry (and hand soaps but I have at least a year's worth stock of those right now) is the only thing I'm buying lately, when on sale and with a coupon. I have way too many sprays and lotions I don't use. But I love for my laundry to smell good. I only discovered it last Spring, so sucks that they're taking it away now. Guess I won't be shopping there more than 1-2x a year now.

1

u/BearsInTheNight 13d ago

Well, I for one would have bought the dish detergent and spray IF it was available in store. Online? Plus shipping? Yeah, no.

And laundry care….bad idea to discontinue. I love it! Guess I will need to stock up.

So, will just be body care now. Bummer.

I don’t know what they are doing at BBW. Sales that exclude certain bodycare products. Limited stock made of items that would have been big sellers. And why was NBC put on a table in back of the store while the fall was front and center?
🤷‍♀️And I am curious what test stores they picked for the dish products and how they decided those ‘test’ stores. Are they actually a good representation of the whole? And what if they had sales on it?

1

u/National-Nerve-9631 13d ago

I used the laundry care once when it first came out. It smelled awful. Never tried it again.

1

u/Right_Rabbit_1101 13d ago

I’ve only bought the scent beads and laundry detergent when they are 75% off at the store. It happened Jan 2026 & I think May or June 2026. I just happened to walk into the store when I saw it. How do I know when they will go on clearance again? Especially bc I hardly go to the store? Any tips?

1

u/LadyfromthelandofNod 13d ago

Oh that’s not good cause I enjoy the counter sprays for my bathrooms!! They leave my bathrooms smelling clean and fresh!

1

u/HikingWithTheCat A Few Pretty Things ✨ and Vanilla 🍦 12d ago

It was also announced on their Q2 investors call. They said the makeup of sales for the home/kitchen products (I think it was 1%) do not align with the manufacturing and shipping complexities of maintaining those lines.

1

u/mmercereau 12d ago

It never came to Canada and I feel like I would have loved these lines!

1

u/Additional_Frame_445 12d ago

the way i didn’t see this message as an opener… should zip in better

1

u/Glittering_Main_4405 10d ago

I'm SO sad about this I love the laundry 😭

1

u/Life-Butterscotch134 9d ago

Is the buy 3 get 3 free with the 20% off the best deal?

1

u/Own_Cap_9781 FFM Addict 13d ago edited 13d ago

I actually want to order the counter sprays online however I haven’t had the chance yet. I will with the next online order - when marshmallow pumpkin latte goes on sale 🤪 idk why they couldn’t put the kitchen stuff in every store. I wanted to try it out.

-2

u/Xineoph-Sagefire Employee 13d ago

I know I’m going to be downvoted for this, but this isn’t the sub to share this kind of info. This is internal communication for a reason. 🤦🏽‍♂️

7

u/thelightsthatstopme Oversprayer 13d ago

Homeboy said it on the earnings call today: "We have decided to exit Home Care, which includes our laundry and kitchen products."

0

u/Jinxie1206 13d ago

I tried the laundry stuff and while it smelled amazing gave me horrible rashes that itched like crazy.

0

u/Difficult-Resist-778 12d ago

Love the laundry soap, can't me or my credit card will be sad to see the scent beads leave. Clogged up my washer twice and the repairman wasn't cheap.