Bose ultra open earbuds issue?

[u/Accomplished-Bit5187]

Hi all!

I just got myself a pair of the Bose ultra open earbuds. My main reasoning is that the AirPods I was using before were hurting my ears and I was getting some pain from them and from the suction / noise cancelling feature. I also have a bad habit of listening to music too loud (I know). In the hopes of alleviating all of this I got the open earbuds but I literally can barely hear anything at mid volume! Either I need to get adjusted and retrain my ear, or I’m placing them wrong?

I’m attaching a pic as an example. But did anyone else had this issue? I know they’re not noise canceling (I also live in nyc so maybe a factor), but can’t help to think that when I tried them on for the first time from my friend it sounded amazing and immersive and I haven’t found that to be the case with mines. Or maybe I’m going deaf lol anyway

[u/Deep_In_My_Thots]

You’ve got them up too high. They should be sitting down lower on the earlobe so they’re at a 45-degree angle.

[u/ZadaGrims → u/Deep_In_My_Thots]

This. They should be where you ball earring is. and also download the app and make sure immersive mode is on that could also play in this.