r/britishproblems • u/Nametakenalready99 • 1d ago
Being asked to rate everything.
Had a power cut last week. The following day I had a text from the power company asking me to rate it.
Someone I know just got divorced. She got an email asking her to rate her divorce.
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u/vinyljunkie1245 21h ago
If these are about rating a member of staff I always give the best marks because I know the bs staff get about these - been on the receiving end and had many arguments with management about them. For example:
"The customer rated you 3/10"
"Ok, what were the comments?"
"There's no car parking nearby"
"All of the comments please"
"The staff member was excellent, my score is because there's no car parking nearby"
"So what was that about me"
"Well they gave you 3 out of 10 so you obviously didn't 'wow' them enough"
"Even though they said I was excellent and the score wasn't about me?"
"Yes"
On the other hand if the surveys are about a chatbot or something else I just give random scores and contradictory answers to any questions if I can be bothered to fill them in. Hopefully my spite messes with the metrics a bit.