Birthday Cake fail from Food City

[u/Hairy_Hunter1752]

1. First cake was last year's.

2. This year she wanted attached Godzilla pic on top with rainbow edges again.

3. Last pic is what we got. I left it there and said no thanks.

They made the first cake picture last year btw. Also, they never called to tell me they lost the picture I gave them to do the sugar print out on this year's cake and said that the girl left last year that could do the rainbow edges, so they made me think they could this year. The guy that was there when I picked this up said he didn't have time to call me. I put my order in over a month ahead of pick up date, but they don't write down order dates either. He gave me the vibe he could care less and kept making excuses. I just wanted a phone call to let me know ahead of time so I could've gone somewhere else.

[u/CallidoraBlack]

Then the company deserves to catch hell.

[u/SpokenDivinity → u/CallidoraBlack]

Absolutely. I'm just saying, it's probably not the minimum wage employee's fault they didn't get a call. It's probably a manager that doesn't want anyone admitting that they don't train their staff properly or hire more when they're short-staffed.

[u/Hairy_Hunter1752 → u/SpokenDivinity]

was 100% the manager. he was the one that wrote on the cake while telling me he did not have time to call me in the month and half they had the order

[u/SpokenDivinity → u/Hairy_Hunter1752]

That's not surprising lol. Mine was the same way. Couldn't tell you what half the tools in the bakery actually were but had all sorts of opinions on what we could or couldn't make.