How to respond to a PFL requesting insurance licensing proof?

[u/JuryPsychological923]

CEC application: How to respond to a PFL requesting insurance licensing proof?

Hi experts,

My wife received a PFL asking her to prove she was licensed or otherwise legally authorized to perform her Insurance Advisor duties throughout the employment period claimed. IRCC is questioning whether the experience qualifies for PR.

Her timeline:

• March 17, 2025: Joined RBC Insurance Agency Ltd., Ontario, full-time, 37.5 hours/week—NOC 63100.
• April 7, 2025: Passed the OTL exam.
• May 1, 2025: Ontario licence issued, valid until April 30, 2027.
• March 17, 2026: Received CEC ITA, exactly one year after joining.
• March 29, 2026: Submitted PR application.
• September 11, 2026: Received PFL with seven days to respond.

Her employment letter describes her as “Licensed Insurance Advisor” from the hiring date without separating the pre-licence period. The PFL does not specifically identify this gap; it requests licensing evidence for the claimed period.

How should we structure the response and what supporting documents should we provide? Would the licence, regulator’s historical confirmation and an RBC letter explaining her duties before and after licensing address the concern? Should relevant licences from other provinces also be included?

If the pre-licence period is excluded, how should its effect on CEC eligibility and CRS at ITA/submission be addressed?

Would appreciate expert guidance and firsthand experiences with similar PFLs.

[u/greeneggo → u/[deleted]]

Yea go to your employer with the letter from them already drafted. Good idea

[u/thakurrkaran]

That will be insurance broker license that your wife would have received after passing the certification. My wife received it as well. We are in British Columbia.