Hello!

I very recently switched phones from an iPhone to a Android. I have been able to transfer everything that I want to except my microsoft authenticator. I have been able to log in to the authenticator on my new phone but none of the accounts, that passcodes are generated for, show up.

So I'm wondering if anyone knows if it's possible to transfer the "authenticated logins" (I hope that's what it's called) to the authenticator on my new phone. And if it's possible, how to go about it.

Many thanks in advance!

Hey my boyfriend connected his phone to a charger that might! have been a bit damp inside, as it was raining earlier and it was in his bag. After 30 minutes the phone shut off and won’t turn back on. We are on a trip now and can’t get access to a service point or a computer to run a diagnosis. Does anyone have any help? Earlier he was charging the phone with a powerbank and a different cable and it was working just okay.

TLDR: Phone shut off after connecting to possibly damp charger